Retail Parts Puller

About the Role

As a Retail Parts Puller at Pick Your Part, you will work closely with the Sales team to assist customers with the removal and retrieval of automotive parts in a safe, accurate, and timely manner. This role is essential for delivering excellent customer service by ensuring customers receive the correct parts quickly and efficiently. You will perform day-to-day activities in the production yard or warehouse while adhering to federal, state, and local standards and guidelines.

Responsibilities

• Customer Service & Sales Support
  • Work directly with the Sales team to prioritize and fulfill customer part requests.
  • Locate and retrieve automotive parts accurately and efficiently for retail customers.
  • Communicate order updates, part availability, and delays with Sales and Dispatch teams.
  • Provide excellent customer service through professionalism, urgency, and teamwork.
• Parts Pulling & Inventory
  • Pull work orders and verify part accuracy before removal.
  • Use hand tools and power tools to remove parts from vehicles safely.
  • Pull and prep sheet metal, mechanical parts, and special orders for customer pickup or delivery.
  • Package and prepare parts for delivery or customer pickup.
  • Tag and label all parts properly for destination and inventory accuracy.
  • Complete all required paperwork and documentation related to parts and orders.
  • Safely maneuver throughout the yard or warehouse while locating inventory.
• Equipment & Safety
  • Follow all company safety policies and procedures, including proper PPE usage.
  • Maintain cleanliness and organization of work areas.
  • Assist with additional yard or warehouse duties as assigned.

Requirements

• Education & Experience
  • High School Diploma or GED preferred.
  • Previous automotive, salvage yard, or parts pulling experience preferred.
• Preferred Qualifications
  • Working knowledge of automotive parts and vehicle systems.
  • Ability to identify vehicle makes, models, and parts.
• Skills & Abilities
  • Ability to safely use hand tools, power tools, and equipment required to remove automotive parts.
  • Ability to work in a fast-paced, physically demanding environment while maintaining accuracy.
  • Strong communication and teamwork skills.
  • Ability to follow directions, work independently, and prioritize tasks effectively.
  • Basic computer skills including Outlook, Word, and Excel preferred.
  • Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals.
  • Ability to complete basic paperwork and maintain simple records.
  • Problems encountered are routine and generally solved by following established procedures and guidance.
  • Decisions generally affect individual job performance and assigned work area.
• Physical Demands & Work Environment
  • Regularly required to stand, walk, push, pull, squat, bend, reach, climb stairs, balance, stoop, kneel, crouch, or sit for extended periods.
  • Must occasionally lift and/or move up to 75 pounds; on occasion, up to 100 pounds.
  • Work may involve exposure to hazardous situations, extreme temperatures, loud noise levels, and moving equipment.
  • May work in cramped spaces, underneath vehicles, or in awkward positions while removing parts.
  • Personal Protective Equipment (PPE) may be required regularly.
  • Occasional travel may be required based on business needs.