Retail Parts Puller

About the role

At Pick Your Part, we hire hardworking people who enjoy hands-on work and helping customers. As a Retail Parts Puller, you will work closely with the Sales team to assist customers with the removal and retrieval of automotive parts for retail customers in a safe, accurate, and timely manner. This role plays a key part in delivering excellent customer service by ensuring customers receive the correct parts quickly and efficiently. The Retail Parts Puller is responsible for performing day-to-day activities in the production yard or warehouse in accordance with current federal, state/provincial, and local standards, guidelines, and regulations governing the facility. The Production/Yard Leader may direct this position to ensure parts are handled in a safe, efficient, and proper manner.

Responsibilities

• Work directly with the Sales team to prioritize and fulfill customer part requests.
• Locate and retrieve automotive parts accurately and efficiently for retail customers.
• Communicate order updates, part availability, and delays with Sales and Dispatch teams.
• Provide excellent customer service through professionalism, urgency, and teamwork.
• Pull work orders and verify part accuracy before removal.
• Use hand tools and power tools to remove parts from vehicles safely.
• Pull and prep sheet metal, mechanical parts, and special orders for customer pickup or delivery.
• Package and prepare parts for delivery or customer pickup.
• Tag and label all parts properly for destination and inventory accuracy.
• Complete all required paperwork and documentation related to parts and orders.
• Safely maneuver throughout the yard or warehouse while locating inventory.
• Follow all company safety policies and procedures, including proper PPE usage.
• Maintain cleanliness and organization of work areas.
• Assist with additional yard or warehouse duties as assigned.
• This position does not have supervisory responsibilities.

Requirements

• High School Diploma or GED preferred.
• Previous automotive, salvage yard, or parts pulling experience preferred.

While performing the duties of this job, the employee is regularly required to stand, walk, push, pull, squat, bend, reach, climb stairs, balance, stoop, kneel, crouch, or sit for extended periods. The employee must occasionally lift and/or move up to 75 pounds. On occasion,