Retail Parts Pro Store 9578

About the Role

A professional-level sales position supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, automotive systems, and parts, with the ability to assist DIY customers through advanced identification, troubleshooting, and project support. This position is full-time.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation, testing, and wiper installs.
• Ensure high standards of customer service and store appearance.
• Perform key holder responsibilities (task assignment, safety, open/close duties).
• Assist in store inventory processes including truck put-away, shoot outs, cycle counts, and back stock.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, and parking lot.

Qualifications

• Working knowledge of automotive systems (e.g., internal engine, suspension, brakes, electronic, exhaust) and diagnostic ability.
• Ability to speak and write English (Spanish a plus); strong communication and relationship-building skills.
• Ability to read and interpret safety rules, operating instructions, parts catalogs, and procedure manuals.
• Successfully complete the Parts Knowledge Assessment.
• Basic math skills: addition, subtraction, multiplication, and division in all units of measure.
• Proficiency in Microsoft software (Word, Excel).
• Strong organizational skills.
• Ability to work varied shifts, including evenings and weekends.
• Valid driver’s license.

Skills

• Operating inventory systems and store equipment.
• Parts and automotive system knowledge.
• Operating POS and parts lookup systems.
• Expertise in testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE-ready equivalent.
• Advanced parts lookup, sourcing, and selling skills.
• Ability to provide advanced solutions, project assistance, and product recommendations.

Preferred Experience

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past customer transaction experience.

ASE Certification preferred but not required.

Physical Demands

This role complies with all applicable federal, state, and local laws regarding physical requirements.