Retail Parts Pro Store 8601
Advance Auto Parts · Albany, NY · 2 mo ago
Business DevelopmentFull-time
About the Role
A professional-level sales position supporting advanced functions of the DIY business. This role requires expert knowledge of store systems, automotive systems, and parts, with the ability to assist DIY customers through advanced identification, troubleshooting, and project support. The position is full-time.
Responsibilities
- Provide GAS2 selling experience for DIY customer visits and phone calls.
- Achieve personal and store sales goals and service objectives.
- Manage DIY services including battery installation, testing, and wiper installs.
- Maintain high standards of customer service and store appearance.
- Perform key holder responsibilities (task assignment, safety, open/close duties).
- Assist in store inventory processes (truck put away, cycle counts, back stock, etc.).
- Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot).
Requirements
- Working knowledge of automotive systems (engine, suspension, brakes, electronics, exhaust, etc.).
- Ability to communicate effectively in English (Spanish a plus) and build strong relationships with customers, peers, and management.
- Proficiency in reading and interpreting safety rules, operating instructions, parts catalogs, and procedure manuals.
- Ability to follow written, oral, or diagram instructions.
- Basic math skills (addition, subtraction, multiplication, division) in all units of measure.
- Proficiency in Microsoft Office (Word, Excel).
- Strong organizational skills.
- Flexibility to work varied days, evenings, and weekends as needed.
- Valid driver’s license.
Qualifications
- 3-5 years of prior automotive parts experience.
- Proven sales ability with experience in customer transactions.
- ASE P2 certification or equivalent ASE-ready knowledge.
- Successful completion of the Parts Knowledge Assessment.
Skills
- Advanced automotive system and parts knowledge.
- Expertise in testing and diagnostic equipment for DIY services.
- Advanced parts lookup, sourcing, and project assistance.
- Operating POS, parts lookup systems, and inventory systems.
- Advanced selling skills for DIY customers.
Pay
The estimated pay range for this role is $18.85–$20.98 USD per hour for new team members. The final rate depends on factors such as geographic location, experience, automotive knowledge, education, leadership roles, and shift differentials (if applicable).
Benefits
Advance Auto Parts offers a comprehensive health and wellness benefits program for team members and their families. Learn more about benefits.