Retail Parts Pro Store 8476

About the role

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. This position is full-time and includes key holder responsibilities such as task assignment, safety, and open/close duties.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Assist in store inventory processes including truck put-away, shoot outs, cycle counts, and back stock.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, and parking lot.

Requirements

• Working knowledge of automotive systems and diagnostic ability (e.g., internal engine, suspension, brakes, electronic, exhaust).
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management.
• Ability to read and interpret documents such as safety rules, operating instructions, parts catalogs, and procedure manuals.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.
• Valid driver’s license.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• ASE P2 certified or ASE ready equivalent (ASE Certification preferred but not required).

Skills

• Advanced identification, troubleshooting, and project assistance for DIY customers.
• Ability to source parts from numerous places including special order, FDO, and second source.
• In-depth knowledge of store inventory and maintenance processes.
• Operating inventory systems, POS, and parts lookup systems.
• Expertise with testing and diagnostic equipment for DIY services.
• Advanced parts lookup, sourcing, and selling skills.
• Advanced solution, project, and product quality recommendation ability.

Pay

The good faith estimate for this role is between $15.60 USD and $17.35 USD per hour for a new team member. The rate offered depends on geographic location, experience, automotive knowledge, education, leadership roles, and other relevant skillsets, including shift differential (if applicable).

Benefits

Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the well-being of team members and their families. Learn more about benefits.