Retail Parts Pro Store 7627

About the Role

A professional-level sales position supporting advanced functions of the DIY business. This role requires expert knowledge of store systems, automotive systems, and parts, with the ability to assist DIY customers through advanced identification, troubleshooting, and project support. The position is full-time.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation, testing, and wiper installs.
• Ensure high standards of customer service and store appearance.
• Perform key holder responsibilities (task assignment, safety, open/close duties).
• Assist in store inventory processes (truck put away, cycle counts, back stock, etc.).
• Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot).

Qualifications

• Working knowledge of automotive systems (engine, suspension, brakes, electronics, exhaust, etc.).
• Ability to communicate effectively in English (Spanish a plus) and build strong relationships with customers, peers, and management.
• Proficiency in reading and interpreting safety rules, operating instructions, parts catalogs, and procedure manuals.
• Ability to execute instructions in written, oral, or diagram form.
• Basic math skills (addition, subtraction, multiplication, division) in all units of measure.
• Proficiency in Microsoft Office (Word, Excel).
• Strong organizational skills.
• Ability to work varied shifts, including evenings and weekends.
• Valid driver’s license.

Skills

• Expertise in testing and diagnostic equipment for DIY services.
• ASE P2 certified or equivalent ASE-ready knowledge.
• Advanced parts lookup, sourcing, and project/product quality recommendations.
• Advanced selling skills for DIY customers.
• Operating POS, parts lookup systems, and inventory systems.
• Friendly communication and safety knowledge.

Preferred Experience

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past customer transaction experience.