Retail Parts Pro Store 7395

About the Role

The Retail Parts Pro is a professional-level sales position that supports advanced functions of the DIY business. This role requires expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. Retail Parts Pros are capable of advanced identification, troubleshooting, and project assistance for DIY customers, and can source parts from various places, including special order, FDO, and second source. They also have in-depth knowledge of store inventory and maintenance processes.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal and store sales goals and service objectives
• Manage DIY services, including battery installation, testing, and wiper installs
• Ensure high standards of customer service and store appearance
• Key holder responsibilities, including task assignment, safety, and open/close duties
• Assist in store inventory processes, including truck put away, shoot outs, cycle counts, and back stock
• Maintain store cleanliness, including floors, bathrooms, facing, dusting, and parking lot

Qualifications

• Working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronic, and exhaust systems
• Ability to speak and write English (Spanish a plus) and communicate effectively with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating instructions, parts catalogs, and procedure manuals
• Successfully complete the Parts Knowledge Assessment
• Basic math skills, including addition, subtraction, multiplication, and division
• Proficiency in Microsoft software (Word, Excel required)
• Strong organizational skills
• Ability to work a flexible schedule, including days, evenings, and weekends

Skills

• Advanced solution, project, and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY customers
• Expertise in testing and diagnostic equipment for DIY services

Experience

• 3-5 years of prior automotive parts experience
• Proven sales ability with past experience in fulfillment of customer transactions

Education and Certifications

• Valid driver's license required
• ASE Certification preferred, but not required

Physical Demands

This position requires compliance with all applicable federal, state, and local laws regarding physical demands.

Pay

The good faith estimate for this role is between $18.85 USD and $20.98 USD per hour for a new team member. The rate offered depends on factors such as geographic location, experience, automotive knowledge, education, leadership roles, and other skillsets.

Benefits

Advance Auto Parts offers a comprehensive health and wellness benefits program to support Team Members and their families. For more information, visit: https://jobs.advanceautoparts.com/us/en/benefits