Retail Parts Pro Store 7329

About the Role

A professional-level sales position supporting advanced functions of the DIY business. This role requires expert knowledge of store systems, advanced automotive system knowledge, and part expertise. Responsibilities include advanced identification, troubleshooting, and project assistance for DIY customers, as well as sourcing parts from multiple channels. The position is full-time.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation, testing, and wiper installs.
• Ensure high standards of customer service and store appearance.
• Perform key holder responsibilities (task assignment, safety, open/close duties).
• Assist in store inventory processes (truck put away, cycle counts, back stock, etc.).
• Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot).

Success Factors

• Friendly communication and ability to build strong customer relationships.
• Proficiency in locating and stocking parts.
• Safety knowledge and skills.
• Operating inventory systems, store equipment, POS, and parts lookup systems.
• Expertise in testing and diagnostic equipment for DIY services.
• ASE P2 certified or equivalent ASE-ready knowledge.
• Advanced solution, project, and product quality recommendations.
• Advanced parts lookup, sourcing, and selling skills.

Requirements

• Working knowledge of automotive systems (engine, suspension, brakes, electronics, exhaust, etc.).
• Ability to speak and write English (Spanish a plus); strong communication skills.
• Ability to read and interpret safety rules, operating instructions, parts catalogs, and procedure manuals.
• Basic math skills (addition, subtraction, multiplication, division in whole numbers, fractions, and decimals).
• Proficiency in Microsoft Office (Word, Excel).
• Strong organizational skills.
• Ability to work varied shifts, including evenings and weekends.
• Valid driver’s license.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past customer transaction experience.
• ASE Certification preferred but not required.

Physical Demands

This role involves physical tasks such as inventory management, store maintenance, and customer service activities. Compliance with all applicable federal, state, and local laws is required.