Retail Parts Pro Store 6759

About the Role

A professional-level sales position supporting advanced functions of the DIY business. This role requires expert knowledge of store systems, automotive systems, and parts, with the ability to assist DIY customers through advanced identification, troubleshooting, and project support. The position is full-time and involves sourcing parts from multiple channels, including special orders and inventory management.

Responsibilities

• Provide a GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services such as battery installation, testing, and wiper installs.
• Maintain high standards of customer service and store appearance.
• Perform key holder responsibilities, including task assignment, safety, and open/close duties.
• Assist in store inventory processes, including truck put-away, cycle counts, and back stock management.
• Maintain store cleanliness, including floors, bathrooms, facing, dusting, and parking lot upkeep.

Requirements

• Working knowledge of automotive systems and diagnostic ability (e.g., internal engine, suspension, brakes, electronic, exhaust).
• Ability to speak and write English (Spanish a plus) and communicate effectively with customers, peers, and management.
• Proficiency in reading and interpreting safety rules, operating instructions, parts catalogs, and procedure manuals.
• Ability to follow written, oral, or diagram instructions and complete the Parts Knowledge Assessment.
• Basic math skills: addition, subtraction, multiplication, and division in all units of measure.
• Proficiency in Microsoft software (Word, Excel).
• Strong organizational skills.
• Ability to work varied shifts, including days, evenings, and weekends.
• Valid driver’s license.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with experience in customer transactions.
• ASE P2 certification or ASE-ready equivalent (preferred but not required).

Skills

• Advanced automotive system and parts knowledge.
• Expertise in testing and diagnostic equipment for DIY services.
• Advanced parts lookup, sourcing, and project assistance.
• Advanced selling skills for DIY customers.
• Proficiency in operating POS, parts lookup systems, and inventory systems.
• Friendly communication and relationship-building.

Physical Demands

This role involves physical tasks related to inventory management, store maintenance, and customer service. Compliance with all applicable federal, state, and local laws is required.