Retail Parts Pro Store 6490

About the Role

A professional-level sales position supporting advanced functions of the DIY business. This role requires expert knowledge of store systems, advanced automotive systems, and parts. It involves advanced identification, troubleshooting, and project assistance for DIY customers, with the ability to source parts from multiple channels, including special orders and second sources. The position is full-time.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services, including battery installation, testing, and wiper installs.
• Ensure high standards of customer service and store appearance.
• Perform key holder responsibilities, including task assignment, safety, and open/close duties.
• Assist in store inventory processes, such as truck put-away, cycle counts, and back stock management.
• Maintain store cleanliness, including floors, bathrooms, facing, dusting, and parking lot upkeep.

Qualifications

• Working knowledge of automotive systems (e.g., internal engine, suspension, brakes, electronic, exhaust) and diagnostic ability.
• Ability to speak and write English (Spanish a plus); strong communication and relationship-building skills.
• Ability to read and interpret safety rules, operating instructions, parts catalogs, and procedure manuals.
• Ability to write simple correspondence and execute instructions in written, oral, or diagram form.
• Proficiency in basic math: addition, subtraction, multiplication, and division in all units of measure.
• Effective use of Microsoft software (Word, Excel required).
• Strong organizational skills.
• Ability to work varied shifts, including days, evenings, and weekends as needed.
• Valid driver’s license.

Skills

• Friendly communication and advanced selling skills for DIY customers.
• Proficiency in locating and stocking parts, operating inventory systems, and store equipment.
• Expertise in testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE-ready equivalent.
• Advanced parts lookup, sourcing, and project/product quality recommendations.
• Operating POS and parts lookup systems.

Preferred Experience

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in customer transactions.