Retail Parts Pro Store 6306

About the Role

A professional-level sales position supporting advanced functions of the DIY business. This role requires expert knowledge of store systems, automotive systems, and parts, with the ability to assist DIY customers through advanced identification, troubleshooting, and project support. The position is full-time.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation, testing, and wiper installs.
• Ensure high standards of customer service and store appearance.
• Perform key holder responsibilities (task assignment, safety, open/close duties).
• Assist in store inventory processes including truck put-away, cycle counts, and back stock management.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, and parking lot.

Requirements

• Working knowledge of automotive systems (e.g., internal engine, suspension, brakes, electronic, exhaust) and diagnostic ability.
• Ability to speak and write English (Spanish a plus); strong communication and relationship-building skills.
• Ability to read and interpret safety rules, operating instructions, parts catalogs, and procedure manuals.
• Successfully complete the Parts Knowledge Assessment.
• Basic math skills: addition, subtraction, multiplication, and division in all units of measure.
• Proficiency in Microsoft Office (Word, Excel).
• Strong organizational skills.
• Ability to work varied shifts, including evenings and weekends.
• Valid driver’s license.

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability with experience in customer transactions.
• ASE P2 certification or ASE-ready equivalent (preferred but not required).

Skills

• Advanced parts lookup and sourcing.
• Expertise in testing and diagnostic equipment for DIY services.
• Advanced selling skills for DIY customers.
• Operating POS and parts lookup systems.
• Operating inventory systems and store equipment.
• Project and product quality recommendation ability.

Physical Demands

This role involves physical tasks such as inventory management, store maintenance, and customer service activities. Compliance with all applicable federal, state, and local laws is required.