Retail Parts Pro Store 6137

About the Role

A professional-level sales position that supports advanced functions of the DIY business. The role requires expert knowledge of store systems, automotive systems, and parts, with the ability to assist DIY customers through advanced identification, troubleshooting, and project support. This position is full-time.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation, testing, and wiper installs.
• Ensure high standards of customer service and store appearance.
• Perform key holder responsibilities (task assignment, safety, open/close duties).
• Assist in store inventory processes including truck put-away, shoot outs, cycle counts, and back stock.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, and parking lot.

Qualifications

• Working knowledge of automotive systems (e.g., internal engine, suspension, brakes, electronic, exhaust) and diagnostic ability.
• Ability to speak and write English (Spanish a plus); strong communication and relationship-building skills.
• Ability to read and interpret safety rules, operating instructions, parts catalogs, and procedure manuals.
• Ability to write simple correspondence and execute instructions in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Basic math skills: addition, subtraction, multiplication, and division in all units of measure.
• Proficiency in Microsoft software (Word, Excel).
• Strong organizational skills.
• ASE P2 certified or ASE-ready equivalent.
• Advanced parts lookup, sourcing, and selling skills for DIY services.
• Expertise in testing and diagnostic equipment for DIY services.
• Valid driver’s license.

Skills

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge.
• Operating POS and parts lookup systems.
• Advanced solution, project, and product quality recommendation ability.

Preferred Experience

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in customer transactions.

Physical Demands

This role involves physical tasks such as inventory management, store maintenance, and customer service activities. Compliance with all applicable federal, state, and local laws is required.