Retail Parts Pro Store 5869

About the Role

A professional-level sales position supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. Responsibilities include advanced identification, troubleshooting, and project assistance for DIY customers, as well as sourcing parts from multiple channels. This is a full-time position.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation, testing, and wiper installs.
• Ensure high standards of customer service and store appearance.
• Perform key holder responsibilities (task assignment, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, and back stock.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, and parking lot.

Requirements

• Working knowledge of automotive systems (internal engine, suspension, brakes, electronic, exhaust, etc.).
• Ability to speak and write English (Spanish a plus); strong communication and relationship-building skills.
• Ability to read and interpret safety rules, operating instructions, parts catalogs, and procedure manuals.
• Successfully complete the Parts Knowledge Assessment.
• Basic math skills: addition, subtraction, multiplication, and division in all units of measure.
• Proficiency in Microsoft Word and Excel.
• Strong organizational skills.
• Ability to work varied shifts, including evenings and weekends.
• Valid driver’s license.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in customer transactions.
• ASE P2 certification or ASE-ready equivalent (preferred but not required).

Skills

• Advanced automotive system and parts knowledge.
• Expertise in testing and diagnostic equipment for DIY services.
• Advanced parts lookup, sourcing, and project assistance.
• Advanced selling skills for DIY customers.
• Operating inventory systems, store equipment, POS, and parts lookup systems.

Physical Demands

Compliance with all applicable federal, state, and local laws regarding physical job requirements.