Retail Parts Pro Store 4168

About the Role

A professional-level sales position supporting advanced functions of the DIY business. This role requires expert knowledge of store systems, automotive systems, and parts, with the ability to assist DIY customers through advanced identification, troubleshooting, and project support. The position is full-time and involves sourcing parts from multiple channels, including special orders and inventory management.

Responsibilities

• Provide a GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services such as battery installation, testing, and wiper installs.
• Maintain high standards of customer service and store appearance.
• Perform key holder responsibilities, including task assignment, safety, and open/close duties.
• Assist in store inventory processes, including truck put-away, cycle counts, and back stock management.
• Maintain store cleanliness, including floors, bathrooms, facing, dusting, and parking lot upkeep.

Qualifications

• Working knowledge of automotive systems (e.g., internal engine, suspension, brakes, electronic, exhaust) and diagnostic ability.
• Ability to speak and write in English (Spanish a plus); strong communication and relationship-building skills.
• Ability to read and interpret safety rules, operating instructions, parts catalogs, and procedure manuals.
• Proficiency in basic math (addition, subtraction, multiplication, division) using whole numbers, fractions, and decimals.
• Effective use of Microsoft software (Word, Excel).
• Strong organizational skills.
• Ability to work varied shifts, including days, evenings, and weekends.
• Valid driver’s license.
• ASE P2 certification or equivalent readiness preferred.

Skills

• Advanced automotive system and parts knowledge.
• Proficiency in operating inventory systems, POS, and parts lookup tools.
• Expertise in testing and diagnostic equipment for DIY services.
• Advanced parts lookup, sourcing, and selling skills.
• Ability to provide advanced solutions, project assistance, and product recommendations.

Preferred Experience

• 3-5 years of prior automotive parts experience.
• Proven sales ability with experience in customer transaction fulfillment.

Schedule

Full-time, with an assortment of days, evenings, and weekends as needed.