Retail Parts Pro Store 1035

About the role

Professional level sales position capable of supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive system knowledge and part knowledge, including advanced identification, troubleshooting and project assistance for DIY customers. The role can source parts from special order, FDO, second source, etc., and maintains in‑depth knowledge of store inventory and maintenance processes. The position is full‑time.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot

Requirements

• 3‑5 years of prior automotive parts experience
• Proven sales ability with past experience in fulfillment of customer transactions

Qualifications

• Valid driver's license
• ASE certification preferred (but not required)
• Ability to successfully complete the Parts Knowledge Assessment

Skills

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
• Speak and write