Retail Parts Pro Store 1002

About the role

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. This role can perform advanced identification, troubleshooting, and project assistance for DIY customers, and source parts from multiple channels including special order, FDO, and second source. The position is full-time and requires in-depth knowledge of store inventory and maintenance processes.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal and store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Perform key holder responsibilities (task assignment, safety, open/close duties)
• Assist in store inventory processes including truck put-away, shoot outs, cycle counts, and back stock
• Maintain store cleanliness including floors, bathrooms, facing, dusting, and parking lot

Requirements

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
• Ability to speak and write English (Spanish a plus); strong communication and relationship-building skills
• Ability to read and interpret safety rules, operating instructions, parts catalogs, and procedure manuals
• Successfully complete the Parts Knowledge Assessment
• Basic math skills: addition, subtraction, multiplication, and division in all units of measure
• Proficiency in Microsoft Word and Excel
• Strong organizational skills
• Ability to work varied shifts including days, evenings, and weekends
• Valid driver’s license

Qualifications

• 3-5 years of prior automotive parts experience
• Proven sales ability with past customer transaction experience
• ASE P2 certification or ASE-ready equivalent (preferred but not required)

Skills

• Advanced automotive system and parts knowledge
• Expertise in testing and diagnostic equipment for DIY services
• Advanced parts lookup, sourcing, and project assistance
• Advanced selling skills for DIY customers
• Operating POS, parts lookup systems, and inventory systems
• Safety knowledge and skills
• Friendly communication and problem-solving

Pay

The good faith estimate for this role is between $14.00 USD and $15.58 USD per hour for a new team member. The rate depends on geographic location, experience, automotive knowledge, education, leadership roles, and shift differential (if applicable).

Benefits

Advance Auto Parts offers a comprehensive health and wellness benefits program for team members and their families. Learn more about benefits.