Retail Part Time Team Lead
About the role
The Retail Team Lead at Office Depot is a part-time role responsible for providing "total solutions" to customers, covering products, technology, services, furniture, and print offerings. The role involves building and maintaining customer relationships, supporting sales, and contributing to a positive culture aligned with the Office Depot 5C values.
Responsibilities
- Support efficient operation in the Print function to drive overall store sales.
- Operate and assist associates on all equipment within the Print Services area to ensure correct and timely completion of customer orders.
- Communicate effectively to request assistance and coordinate service for all customers within the Print Services area.
- Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.
- Identify and implement plans to reduce waste and inefficiencies, ensuring compliance with company policies and procedures.
- Ensure compliance with company policies, procedures, and practices; support loss prevention efforts.
- Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives.
- Drive positive client satisfaction levels by coaching and training associates to enhance the customer experience.
- Support community outreach initiatives to drive client/customer retention.
- Continuously develop personal selling skills and product knowledge through provided sales and service tools.
- Perform external key carrier responsibilities, including opening and closing store responsibilities, and assist in cash handling, cashier, and merchandise error logs.
- Participate in Leader on Duty functions.
Requirements
High school diploma or equivalent preferred; 1-3 years related experience in sales or customer service; basic computer skills; ability to use job-related technology and POS systems; attention to detail; experience in Print Services is preferred.
Skills & Competencies
- Advanced selling skills and strong customer focus.
- Excellent verbal and written communication; strong interpersonal skills.
- Positive, engaging, and adaptable in a changing environment.
- Demonstrates integrity, accountability, and trust.
- Action-oriented with a drive for results, sound decision-making, patience, and continuous learning in product and selling knowledge.
Benefits
Competitive salary range from $12.50/hr to $16.25/hr, depending on state and local minimum wages. Benefits include a 401(k) plan and more. Opportunities for growth and development within the organization are available. The company complies with the City & County of San Francisco Fair Chance Ordinance and provides equal employment opportunities.
Pay, Benefits & Work Schedule
The salary range for this role is $12.50/hr to $16.25/hr, with compliance with state and local minimum wages. Benefits include a 401(k) plan and more. The company offers competitive salaries, a benefits package, and ample opportunities for advancement within the organization. The position is open until filled.
How to Apply
To apply, click the “Apply Now” button and follow the instructions on each page. Complete the application and submit it when finished.