Retail Part Time Sr. Store Associate

The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions via an integrated B2B distribution platform and omnichannel retail network.

About the role

As a Sr. Store Associate, you will actively connect with customers, addressing their needs by recommending products, services, and solutions to enhance their experience. You will help create and nurture a vibrant sales culture, uphold visual and merchandising standards, manage freight and logistics, and prioritize unparalleled client satisfaction. The role supports a customer-centric environment, community engagement, and a positive culture aligned with Office Depot’s 5C values: Caring, Committed, Creative, Collaborative, and Courageous.

You will complete advanced training in print and technology products/services to ensure you have the knowledge to assist customers effectively. The role may require consent to periodic comprehensive background checks conducted by a third party.

Responsibilities

• Support a positive customer-centric experience by proactively acknowledging and engaging every customer.
• Utilize the selling program to promote the best solutions and additional products/services.
• Maintain awareness of planned advertisements, promotions, sales, and loyalty programs.
• Consistently maintain store and print department appearance to company guidelines, ensuring a neat, clean, and well-stocked environment.
• Adhere to all standards related to signage, labeling, and merchandise presentation.
• Follow established sorting and stocking guidelines and complete freight processes.
• Ensure the freight sorting area is organized according to guidelines.
• Scan, investigate, and fill inventory lows and outs daily.
• Develop personal selling skills and product knowledge through sales and service tools, including advanced Print and Technology training.
• Pursue continued education and certifications in print and technology, as required.
• Ensure compliance with company policies, procedures, and loss prevention efforts.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent (preferred).
• Retail sales experience (preferred but not required).
• Basic computer skills, including Microsoft Word, PowerPoint, Excel, and Access.
• Ability to use technology and POS systems to access information and process transactions.
• Strong reading, writing, and counting skills for documentation, training, and inventory processing.
• Good interpersonal and communication skills to build relationships with customers and coworkers.
• Enjoys interacting with people and working in a customer-facing environment.

Pay

The salary range for this role is $10.22 per hour to $16.00 per hour, with adjustments made to comply with all state and local minimum wage laws.

Benefits

• Competitive salaries.
• Comprehensive benefits package, including a 401(k).
• Opportunities for career growth and advancement within the organization.
• Eligibility to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.

Schedule

Part-time.