Retail Part Time Design Consultant: 76th and 3rd

Location: 76th and 3rd · Part‑time schedule with flexibility for evenings and weekends.

About the role

At Framebridge, we are disrupting the custom framing market by replacing a cumbersome experience with a delightful one. Our mission is to make framing so delightful that customers are inspired to frame everything they love—big, little, and in between. We’ve framed over three million pieces and counting, operating online and in a growing fleet of retail stores backed by multiple manufacturing studios that deliver high‑quality custom products at affordable prices with quick turnaround.

We’re seeking a Design Consultant who will bring creativity, warmth, and a customer‑first attitude to our store team. As a passionate advisor on the floor, you’ll guide customers through the custom framing process while delivering the kind of experience that keeps them coming back. This role reports to the Store Manager.

Our team members live by these values:

• Show Pride – We stand behind our work, sweat the details, and strive for continuous improvement every day.
• Adapt & Act – We are creative and solution‑oriented, flexible, and proactive, embracing constant change.
• Embrace Challenges – We tackle challenges with creative solutions and know collaboration is the only way to succeed.
• Secure the Baton – We take personal responsibility for delivering successful outcomes, ensuring every handoff is clear and sets the next teammate up to succeed.
• Make It Special – We search daily for opportunities to make our product and experience special.
• Build to Last – We build lasting relationships within our team and with our customers.

Responsibilities

• Offer exceptional customer service and represent the brand in our retail stores.
• Apply excellent listening, oral, and communication skills to build relationships with customers.
• Demonstrate deep product knowledge and design advice to customers.
• Inspect, photograph, and measure artwork utilizing Framebridge tools.
• Answer questions and troubleshoot issues using sound judgment.
• Offer suggestions to innovate and improve our retail experience.
• Do anything required to deliver our 100% happiness guarantee.
• Work a flexible schedule including evenings and weekends that meet the needs of the business.

Requirements

• Experience in a customer service, retail, or hospitality role.
• An engaging personality with strong interpersonal and communication skills.
• Interest in design and excitement to work in a creative environment.
• Quick and eager learner of new tools, products, and processes.
• Great time‑management, organizational, and problem‑solving skills.
• Experience in clienteling outreach and growing your business through customer relationships.
• Willingness to work flexible hours, including evenings and weekends.

Physical requirements

• Standing for extended periods (up to 8 hours per shift).
• Light lifting up to 30 lbs — carrying frames, supplies, or packaging materials.
• Bending, reaching, and light physical movement as needed in a retail or production environment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Benefits

• Flexible Time Off and paid holidays.
• Framebridge employee free Frame codes and discounts.
• Employee Assistance Program (EAP).
• Ongoing learning and development opportunities.
• Commuter benefits.
• And more.

Pay

Base range: $18 per hour. Final compensation depends on experience, qualifications, and location.

Schedule

Part‑time; flexibility required including evenings and weekends.