Jobs · Business Development · Illinois

Retail Outlet Warehouse - Product Support Associate

Bob's Discount Furniture · Downers Grove, IL · 1 mo ago
Business Development$18.5/hrFull-time

About the Role

Bob’s Discount Furniture is seeking motivated, reliable, and team‑oriented individuals to join as Product Support Associates. This in‑store, physical role keeps stores running smoothly by receiving and staging merchandise, maintaining safety and visual standards in the showroom and warehouse, and supporting store operations during evenings, weekends, and holidays.

Responsibilities

  • Receive and stage merchandise shipments.
  • Ensure showroom and warehouse meet safety and visual standards.
  • Assemble furniture and perform visual merchandising.
  • Maintain cleanliness and organization of workspaces.
  • Support store operations during flexible hours, including evenings, weekends, and holidays.
  • Interact with customers to provide a positive experience.

Core Competencies & Expertise

  • Warehouse safety and inventory handling
  • Merchandise receiving and staging
  • Product assembly and visual merchandising
  • Physical endurance and safe lifting techniques
  • Communication and active listening
  • Problem‑solving and organization
  • Customer interaction and teamwork
  • Cleanliness and maintenance of workspaces

Preferred Competencies & Skills

  • Prior experience in a retail stockroom, warehouse, or back‑end operation
  • Customer service mindset and positive attitude
  • Ability to follow safety protocols and company guidelines
  • Career‑oriented with a desire to grow within the company

Minimum Qualifications

  • At least 18 years old
  • Ability to work a retail schedule including nights, weekends, and holidays
  • Comfortable lifting, moving, and assembling merchandise (up to 75 lb.)
  • Strong teamwork, listening, and communication skills

Physical Demands

  • Stand, bend, lift, and move heavy furniture (up to 75 lb.)
  • Frequent walking throughout the warehouse and showroom
  • Manual dexterity and ability to use tools for assembly

Benefits & Perks

  • Competitive medical, dental, and vision insurance
  • Paid vacation, personal days, sick days, holidays, and birthday off
  • 401(k) profit‑sharing plan with generous company match
  • Employer‑paid life insurance and voluntary coverage options
  • Pet insurance and employee wellness programs
  • Financial assistance through Bob’s Bail Out and Helping Hand programs
  • On‑the‑job training, career growth, and internal advancement
  • Employee discount starting Day 1

Pay

$18.50 per hour

Schedule

Retail schedule that includes nights, weekends, and holidays.

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