Jobs · Business Development · Connecticut

Retail Operations Team Member

Nouria · Wolcott, CT · 1 mo ago
Business DevelopmentPart-time
We need to output HTML fragment with sections: About the role? Actually we have content: description of company, then "General Summary", "Principle Duties And Responsibilities", subheadings: Customer Service, Safety & Station Appearance, Qualifications, Physical Requirements. Also maybe Benefits? Not present. Pay? Not present. Schedule? Not explicit except "Must be able to work a flexible schedule as needed." That's a duty, not schedule details. So we should not create Schedule section unless posting actually states schedule specifics (like hours). It only says flexible schedule as needed, which is a duty. So we can include that under Responsibilities. We need to use

for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We must not repeat job title as heading. We need to decide which headings to use based on content. We have "General Summary" could be About the role. Could map to

About the role

with paragraph. Then "Principle Duties And Responsibilities" could be

Responsibilities

with sub-sections? But we need to use
  • for any list of duties/requirements/benefits. So we can list duties as bullet points. We have subcategories: Customer Service, Safety & Station Appearance. Could embed as bullet points or separate headings? The instruction: Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings? It says use

    for section headings (e.g. About the role, Responsibilities...). Likely only those headings allowed. So we should not create headings like Customer Service etc. Instead incorporate them under Responsibilities as bullet points. Similarly Qualifications: we have Qualifications and Physical Requirements. Could combine under Requirements? Or separate Qualifications and Physical Requirements as separate sections? The allowed headings include Qualifications and Skills. Physical Requirements maybe could be under Requirements? But we have a heading "Physical Requirements" in the posting. Should we create a section for it? The allowed headings list does not include Physical Requirements, but we could treat it as part of Requirements or Qualifications. However instruction: "Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests we can use those headings; not that we cannot use others, but likely we should stick to those. The posting has Qualifications and Physical Requirements; we could map Physical Requirements to Requirements (or maybe Skills?). But Physical Requirements is more about physical ability, could be under Requirements. We'll create a

    Requirements

    and include both qualifications and physical requirements as bullet points. We also have "Must be 18 years of age or older" appears multiple times; include once. We need to preserve all substantive information; not invent or summarize away detail. So we need to include all details from the posting, but we can rephrase? Must preserve all substantive information; we can keep the same wording but format as HTML. We must remove boilerplate: EEO statement at end: "Nouria Energy is an equal opportunity employer...". Remove that. Also remove duplicated lines. We need to output only HTML fragment, no /, no markdown fences. Let's extract content: Company description: "Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. Our wholesale operations supply branded and unbranded fuel to 300+ locations across New England and New York. We are ranked within the top 50 largest convenience store chains in the country, operating 150+ company-operated locations throughout New England and ranked within the top 10 largest car wash chains in the country If you have a good attitude, like working with people and are ready to work hard, you have come to the right place. We are committed to hiring quality people and taking good care of them so they will take good care of our customers. Customers visit our stores for much more than a good value on gasoline and products, they come for the value of a warm smile and courteous welcome." We can put that as About the role? Actually that's company overview. Could be About the role? Might be better as About the role (description of role and company). We'll put that in

    . Then General Summary: "Our Sales Associates are responsible for the proper and efficient operation of the station during their shift, within company policy. This includes ensuring that the shift contributes to the increased profitability and growth of the store and ensuring our customer’s needs are met every step of the way. We empower our employees/ team members to step outside the box to ensure we offer the best in class service to all of our customers each and every day." We can incorporate that as part of About the role or Responsibilities. Probably About the role includes general summary. We'll put that as a paragraph under About the role. Then Principle Duties And Responsibilities: list: - Must be able to work a flexible schedule as needed. - Communicate verbally and in writing with various management on store operations in a very quick timeline especially any changes or items that may adversely affect the store’s operations. - Must be able to interact with customers in a friendly, professional manner - Prepare a shift report at the end of the shift as per company guidelines. - Must be 18 years of age or older Then subheading Customer Service: bullet points: - Provide the best customer experience to every customer - Greet every customer with a smile and sincere greeting - Suggest possible purchases to the customers and promote specials - Assume full responsibility for the execution of our customer service program at the site level Safety & Station Appearance: - Responsible for doing what is necessary to minimize the safety risks to employees, customers and suppliers. - Assure all environmental and hazardous material regulations are strictly enforced - Maintain safety and security of the store and document any accidents or incidents that occur - Manage the maintenance of the customer environment inside and around the perimeter of the store - Operate all assigned equipment safely and efficiently - Support implementation of our Safety and Health program - Promptly Report workplace accidents, injuries, incidents, or illnesses - Complete the new employee safety orientation procedure Qualifications: - Read, understand, and write the English language at the eighth-grade level. - Having the ability to validating Identification prior to selling tobacco and/ or alcohol (as per required under regulations). - Can lift up to 30 pounds, and carry cases of milk cartons and soft drinks, beer and juice containers through proper lifting techniques - Ability to remain calm and respond according to policies and procedures in any form of emergencies. - Tolerate exposure to gasoline fumes and cleaning products; - Ability to work in various temperature environments (coolers, outside in various weather conditions, and in the store) - Perform general housekeeping duties as needed - Must be 18 years of age Physical Requirements: - Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities - Performs other related duties as required - Must be able to lift up to 50 pounds at times - Must be able to traverse and access all areas of the store - Prolonged periods sitting at a desk and working on a computer - Prolonged periods of standing We need to avoid duplication: "Must be 18 years of age or older" appears in duties and qualifications; we can keep once maybe under Responsibilities or Requirements. But we must preserve all substantive information; we can include it twice? Might be considered duplication but we can keep once to avoid redundancy. However instruction: "Remove duplicated lines". So we should remove duplicate lines. So include age requirement only once. Also "Must be able to work a flexible schedule as needed." is a duty. Now we need to decide sections. We'll have:

    About the role

    ... company overview and general summary ...

    Responsibilities

    • ... duties ...

    Requirements

    • ... qualifications and physical requirements ...
    We could also have Skills? Not present. We must not create Pay/Benefits/Schedule sections unless posting actually states them. Not present. Now we need to ensure we preserve all substantive information. Let's list all points and ensure none omitted. Company overview points: - Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. - Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. - Our wholesale operations supply branded and unbranded fuel to 300+ locations across New England and New York. - We are ranked within the top 50 largest convenience store chains in the country, operating 150+ company-operated locations throughout New England and ranked within the top 10 largest car wash chains in the country. - If you have a good attitude, like working with people and are ready to work hard, you have come to the right place. - We are committed to hiring quality people and taking good care of them so they will take good care of our customers. - Customers visit our stores for much more than a good value on gasoline and products, they come for the value of a warm smile and courteous welcome. General Summary points: - Our Sales Associates are responsible for the proper and efficient operation of the station during their shift, within company policy. - This includes ensuring that the shift contributes to the increased profitability and growth of the store and ensuring our customer’s needs are met every step of the way. - We empower our employees/ team members to step outside the box to ensure we offer the best in class service to all of our customers each and every day. Responsibilities (Principle Duties And Responsibilities) points: - Must be able to work a flexible schedule as needed. - Communicate verbally and in writing with various management on store operations in a very quick timeline especially any changes or items that may adversely affect the store’s operations. - Must be able to interact with customers in a friendly, professional manner - Prepare a shift report at the end of the shift as per company guidelines. - Must be 18 years of age or older Customer Service points: - Provide the best customer experience to every customer - Greet every customer with a smile and sincere greeting - Suggest possible purchases to the customers and promote specials - Assume full responsibility for the execution of our customer service program at the site level Safety & Station Appearance points: - Responsible for doing what is necessary to minimize the safety risks to employees, customers and suppliers. - Assure all environmental and hazardous material regulations are strictly enforced - Maintain safety and security of the store and document any accidents or incidents that occur - Manage the maintenance of the customer environment inside and around the perimeter of the store - Operate all assigned equipment safely and efficiently - Support implementation of our Safety and Health program - Promptly Report workplace accidents, injuries, incidents, or illnesses - Complete the new employee safety orientation procedure Qualifications points: - Read, understand, and write the English language at the eighth-grade level. - Having the ability to validating Identification prior to selling tobacco and/ or alcohol (as per required under regulations). - Can lift up to 30 pounds, and carry cases of milk cartons and soft drinks, beer and juice containers through proper lifting techniques - Ability to remain calm and respond according to policies and procedures in any form of emergencies. - Tolerate exposure to gasoline fumes and cleaning products; - Ability to work in various temperature environments (coolers, outside in various weather conditions, and in the store) - Perform general housekeeping duties

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