Retail Operations Sales Lead, Fabletics (Keystone at the Crossing - Indianapolis, IN)

Responsibilities

• Embody Fabletics culture and values, providing insights on how to Live your passion.
• Engage actively with customers in new and meaningful ways, offering knowledge about product fabrics, features, fit, and function.
• Drive customer engagement both inside and outside the store, including store events, promotions, and community projects.
• Provide training and immediate feedback on the Customer Experience Playbook and other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.).
• Work in coordination with the Store Manager to inspire associates to meet/exceed individual and team performance goals.
• Communicate inventory and training needs to the Store Manager to enhance the overall customer experience.
• Maintain store merchandising guidelines to make the store easy to shop and add value to the customer's purchase journey.
• Participate actively to provide and nourish feedback to the Store Manager to continuously improve the business.
• Strive for excellence, meeting and exceeding store objectives related to Performance, Productivity, Efficiency, and Quality standards.
• Serve as a resource for general product knowledge to all customers and team members.
• Maintain personal sales goals and achieve sales targets.
• Maintain all safety and security standards and identify, communicate potential issues.
• Unpack boxes for inventory as required, weighing up to 30 lbs.

Requirements

• 1-year minimum of work experience within a retail environment.
• Prior retail management experience, a plus.
• Knowledge and familiarity with active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition, and other healthy activities.
• Ability to socially interact with customers, employees, and business partners inside and outside the store environment.
• Ability to work with large teams.
• Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
• A high degree of comfort dealing with ambiguity, including the ability to take initiative when opportunities arise.
• Familiarity with retail inventory and POS systems.
• Self-motivated, a good communicator with an innate ability to bring the best out in others.
• The ability to multi-task, set priorities, and work well under pressure.
• Flexibility in work hours, open to working evenings, weekends, and national holidays.

Qualifications

• Must be 18 years of age or older.
• Willingness to work onsite and maintain a flexible schedule including evenings, weekends, and holidays.

Benefits

• 70% employee discount on Fabletics Brands.
• Free outfits each month.
• Paid sick time.
• 401(k) match.
• Annual bonus plan.
• Paid time off.
• Flexible schedule.
• And more!

Pay

Details on pay structure not specified in the job description.

Schedule

Details on shift schedule not specified in the job description.