Retail Operations Manager

About the Role

As an Operations Manager, you will help keep the store running smoothly for our customers as well as our employees. Your positive and professional attitude contributes to our winning culture and makes sure we leave a lasting impression.

Responsibilities

• Deliver knowledgeable customer service while maintaining a store that is clean, safe, and stocked with the products our customers want and need
• Manage a team of Cashiers and Stockers to drive efficiencies in the execution of all processes and programs related to inventory, merchandising, safety, asset protection, cashiering and money handling to achieve team and overall store goals
• Under guidance from the Store Manager, facilitate the hiring process, training and performance management for Cashier and Stocking Associates
• Actively seek to minimize shrinkage of inventory and protect the store against shoplifting and internal theft
• Serve as Manager on Duty (MOD) as assigned, including being responsible for opening and closing the store according to established policies and procedures

Requirements

• High school education or equivalent required; 2 years of college or related technical training preferred
• 2 years of related retail experience
• Previous supervisory experience preferred
• Ability to lead, guide and mentor store employees
• Strong customer service, decision-making and problem-solving skills
• Knowledge of tools and equipment appreciated, but not required
• Ability to lift up to 70 lbs

Pay

• Earn $53,300 - $62,730 annually, with your exact compensation personalized based on your skills, experience, and location

Benefits

• Flexible work schedule
• Comprehensive benefits package including medical, dental, vision, and a 401(k) plan with an enhanced company match for employees working 30+ hours per week
• Generous employee discount on tools and equipment
• Daily Pay option to access earnings whenever you need them
• Stores closed on Easter, Thanksgiving, and Christmas; reduced hours on five other federal holidays
• Paid holidays and paid time off for employees working 30+ hours per week
• Eligible incentive programs

Schedule

• Open availability required

This response is AI-generated, for reference only.