Retail Operating Partner - Northern New Jersey

About the role

We believe Running Changes Everything. If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer. We run together to solve problems, reach goals, encourage others and champion our brand. As the top leader in your Fleet Feet company-owned store, the Operating Partner - Northern New Jersey is responsible for the strategic and operational success of 5 retail locations in the Northern New Jersey area. You’ll lead with purpose, develop a high-performing team, and foster meaningful relationships with customers and the community. This role blends entrepreneurial thinking, operational excellence, and authentic leadership to drive growth and customer loyalty. You'll be the face of Fleet Feet in your community and have access to a robust suite of resources to help you succeed. At Fleet Feet, we believe in putting people first, serving with integrity, and inspiring movement in our communities. If you’re passionate about leading teams, connecting with people, and growing a business that makes a real difference, this is the role for you. If you’re a visionary leader ready to take ownership, grow a team, and build a business rooted in purpose, we want to hear from you. Apply now and help us inspire the runner in everyone.

Responsibilities

• Lead the Team: Recruit, develop, and retain a high-performing and engaged team.
• Coach for Growth: Mentor employees using performance metrics, reviews, and on-the-job training to unlock potential and drive results.
• Deliver World-Class Service: Champion a customer experience focused on education, proper fit, and long-term loyalty.
• Drive the Business: Set and achieve financial goals by analyzing data, managing budgets, and optimizing store operations.
• Elevate the Brand: Execute marketing, outreach, and local engagement efforts to increase awareness and traffic.
• Be a Community Leader: Build relationships with local businesses, nonprofits, and fitness organizations to strengthen the running and walking culture.
• Think Like an Entrepreneur: Identify and act on opportunities to improve service and generate revenue.
• Execute Operations: Oversee inventory processes, staff scheduling, and daily store functionality to ensure smooth operations.
• Resolve Issues Thoughtfully: Address customer and