Retail Office Coordinator (Full-Time)

About the role

The Retail Office Coordinator must have a general understanding of accounting processes and bookkeeping procedures for a retail environment. This role acts as a liaison between the Home Office teams and the store team.

Responsibilities

• Commit to the success of the team by embracing Murdoch’s mission, values, and principles.
• Display consistent and sound judgment when dealing with exchanges or returns in accordance with company policies and procedures.
• Practice service-oriented leadership within the department and cross-functionally throughout the store.
• Verify cashiers’ shift closing reports.
• Prepare daily bank deposits and balance cash in safe and tills.
• Research gift cards and request corrections from Finance if necessary.
• Process accounts receivable payments sent to the store.
• Account for store-use charges and donations.
• Analyze team member purchase reports for store management.
• Submit reports and paperwork to Home Office.
• Process and send coupons to the Home Office.
• Process tax exceptions (non-MT states).
• Submit Paid Out/In reports.
• Monitor hourly team members’ timecards for store management.
• Manage annual records retention.
• Process power equipment purchase warranties.
• Process trailer sales paperwork.
• Office supply management.
• Create and maintain a safe environment for customers and team members.
• Communicate effectively and create positive working relationships with team members.
• Exhibit proper radio and phone etiquette.
• In certain stores, operate as a 'key carrier', working alongside a member of the store management team to open and/or close the store (an Assistant Manager or Store Manager will also be present).
• Work with the Assistant Store Manager to develop and achieve goals.
• Assist Human Resources with New Employee and Benefits forms as needed.
• Perform other duties as needed throughout the store.

Requirements

• Strong communication (written, oral, and interpersonal) skills.
• Strong organizational skills.
• Positive attitude and demonstrated practice of learning.
• Ability to excel in a fast-paced, evolving work environment.
• Familiarity with standard concepts and practices within the retail environment.
• Strong Windows-based computer skills – especially with Microsoft products.

Physical Demands

• Sitting and standing for long periods of time.
• Heavy and repetitive lifting (up to 50 lbs).
• Bending, carrying, and pushing.
• Working on a ladder.
• Repetitive wrist movements on keyboard.
• Close vision for computer work.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Benefits

• Amazing Employee Discount on everything from clothes to power tools to pet food.
• Multiple Health Insurance options after 60 days.
• Dental & Vision options to complete your health plan.
• Life Insurance to secure your family’s financial future.
• Paid Vacation.
• Holiday Pay throughout the year.
• Paid Sick Time.
• 401(k) with a generous 4% company match.
• Paid Parental Leave.
• Community Giving Program matches your donations and provides paid volunteer hours.
• Wellness Program saves you money by lowering medical premiums with credits earned.
• Training Program with over 250 courses to expand your knowledge and skills.
• Various Voluntary Insurance Options.