Retail Office Assistant

About the role

Rooms To Go is hiring a Retail Office Assistant to work in the offices of our retail stores. Store Office Assistants support sales associates, customers, and store management by processing payments and finance applications, answering delivery questions, assisting with customer care responsibilities, answering phones, and performing various other office duties as assigned. The company values team members who care for customers as they care for the company, offering a supportive environment where associates can grow into management or sales positions.

Responsibilities

• Support sales associates, customers, and store management
• Process payments and finance applications
• Answer delivery questions
• Assist with customer care responsibilities
• Answer phones
• Perform various other office duties as assigned

Requirements

• Over one year of relevant experience preferred
• High school diploma/GED or higher

Skills

• Courteous and patient with strong customer service orientation
• Computer navigation skills, general computer knowledge, and MS Office understanding
• Ability to effectively communicate, both written and verbally

Benefits

• Health, dental, and vision insurance (full‑time 30+ hours)
• 401(k) plan
• Employee assistance program
• Employee discount
• Life insurance
• Paid time off
• Paid training
• Associate discounts on Rooms To Go furniture

Pay

Starting Salary: $14 - 16 per hour, depending on experience.