Retail Merchandising Support Associate, Hilldale - Part Time

About the role

As a Merchandising Colleague – also known as a Front of House Colleague – you’ll play a critical role in delivering a seamless, inspiring in‑store experience. You will be responsible for executing merchandise movement and placement strategies, enhancing the visual appeal of the sales floor, maintaining well‑organized and shoppable displays, and ensuring that pricing and promotional signage is accurate and up to date. You’ll be a visible and welcoming presence on the floor, greeting customers with genuine hospitality and offering assistance to ensure they feel seen, supported, and valued. Collaboration with colleagues across departments is essential to meet shared goals, support sales, and foster a culture of hospitality and positivity.

Responsibilities

• Wear name badge proudly, greet teammates with a warm hello, and help keep the sales floor clean, organized, and ready for customers.
• Support visual merchandising by updating mannequins, resetting floor layouts, and aligning presentations with company directives.
• Engage customers with a warm welcome, eye contact, friendly conversation, and thoughtful assistance to build lasting relationships.
• Maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, replenishing merchandise, and executing merchandise moves.
• Share Loyalty program benefits, ensure customers have everything they need, and end interactions with a sincere thank‑you.
• Collaborate with the team to reorganize departments, restock merchandise, and prepare the space for the next day.
• Contribute to achieving sales goals, continuously improve performance, and learn from colleagues to deliver strong individual and store results.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co‑workers, and supervisors.
• Read and comprehend employment policies and safety rules/procedures in English.
• Create connections with customers, help the store achieve sales goals, and participate in sales‑boosting events.
• Foster a welcoming, friendly environment that encourages meaningful conversations and connections.
• Learn product details to provide expert guidance based on customer wants, features, and choices.
• Acquire new customers by opening credit accounts and sharing loyalty benefits.
• Effectively use point‑of‑sale technology and digital tools to streamline transactions and enhance the shopping experience.
• Work seamlessly with colleagues at all levels and across departments to drive sales and elevate the customer experience.
• Meet daily sales‑goal challenges.

Physical Requirements

• Standing for at least two consecutive hours.
• Lifting up to 50 lb., stooping, kneeling, crouching, and climbing ladders.
• Reaching, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers, handheld equipment, cash registers, and other technology necessary to perform job functions.

Schedule

Full‑time colleagues are typically scheduled to work 30 or more hours per week; part‑time colleagues are typically scheduled 12–24 hours per week. All schedules include weekend shifts. Hours vary based on business needs and colleague availability and may include evenings, weekends, and holidays.

Benefits

• Competitive pay.
• Comprehensive health, vision, dental, life, and disability insurance options.
• 401(k) match.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development programs.
• Colleague Resource Groups and volunteer opportunities.
• Merchandise discounts.
• Performance‑based incentives and annual merit review.
• Employee Assistance Program with mental‑health counseling and legal/financial advice.