Retail Merchandising & Display Technician

Full-time field role focused on installing, maintaining, and repairing retail displays and fixtures, plus general merchandising tasks and support for in-store prescription-drug collection.

About the role

• Weekly hours vary based on business needs—some weeks offer 40+ hours, others fewer or none.
• Dedicated Field Manager, paid virtual/online/in-store training, step-by-step app videos, and 24/7 virtual call-center support.

Pay

USD $20.00 per hour.

Benefits

• Competitive weekly pay with early-wage access.
• Medical, dental, vision, and supplemental plan options.
• Accrued vacation and sick time.
• 401(k) with employer matching after 12 months.
• Paid required training (online, in-store).
• Paid drive time and mileage between stores.
• Out-of-market travel pay (drive time, mileage, per diem, hotel).
• Referral bonus.
• Tax savings with flexible spending accounts for parking, transit, dependent, and healthcare costs.

Responsibilities

• Install and/or build displays, fixturing, and endcaps, including security, cabling, wiring, monitors/media players, and audio connectivity.
• Troubleshoot and repair display issues to ensure full functionality and meet maintenance requirements.
• Lead multi-rep projects (full 8-hour days, travel up to 120 miles).
• Meet ad-hoc maintenance requirements: store service within 48–72 hours, independent troubleshooting and repair using provided parts.
• Travel up to 120 miles with paid drive time and mileage; occasional overnight travel required.
• Available to work a minimum of 32 hours per week, with potential to increase to 40–50+ hours based on business needs.
• Standard schedule is Monday through Friday, starting at 8:00 a.m., with occasional weekend assignments.
• Report status of each store visit accurately to show success in achieving objectives.
• Perform essential merchandising functions: planogram resets, POP updates, maintaining correct pricing and signage.
• Build in-store relationships and participate in weekly conference calls.
• Complete administrative tasks: scheduling reports within 24 hours of program launch, same-day data/report entry, and reporting visits by project end date.
• Facilitate prescription drug collection by securing bags with zip ties and placing them in the store’s holding area; in-store interactions limited to pharmacist and/or store leadership.

Requirements

• High school diploma or equivalent.
• Experience building displays, fixturing, monitor cabling/connectivity, and using tools to maintain displays.
• Experience troubleshooting and fixing display issues (light fixtures, malfunctioning buttons, computer/tablet/smartphone demo-related issues, software reboots, electronic component connectivity).
• Good verbal and written communication skills; detail-oriented and highly organized.
• Ability to independently manage an account base and read schematics to correctly connect components.
• Professional demeanor and proficiency using a personal smartphone/tablet with GPS for uploading photos, reporting data, referencing documents, and scheduling visits.
• Valid driver’s license, reliable transportation, and ability to drive on behalf of the company in compliance with company guidelines.
• Commitment to complete the market area’s minimum weekly or special project hours request.
• Basic toolkit: multi-screwdriver, torx security bit set, hammer, cordless drill, allen wrench, box cutter, rubber mallet, socket set, needle nose pliers, precision wire cutters, crescent wrench, easy off, putty knife, microfiber cleaning cloth, and goo gone.
• Complete and pass required paid training (break-fix, ad-hoc, and one-off project training) before conducting visits.

Physical Requirements

• Regularly stand, walk, bend over, reach overhead, crouch, kneel, balance, grasp, push or pull, talk and/or hear, and drive.
• Always lift and carry supplies into the store up to 10 pounds.
• Regularly lift and carry up to 40 pounds; frequently lift and carry up to 25 pounds; occasionally lift up to 100 pounds with support from a second person.
• Work 8-hour resets when necessary and climb a ladder more than 10 feet tall.
• Continuous hand/eye coordination and fine manipulation.
• Complete and pass certification (online and in-store) to use machines such as Big Joe/Little Joe and possibly forklifts.
• Occasional travel via flight or other modes of transportation.