Retail Merchandising & Display Technician

Full-time field role focused on installing, maintaining, and repairing retail displays and fixtures, plus general merchandising tasks and support for in-store prescription drug collection.

About the role

• Weekly hours vary based on business needs—some weeks offer 40+ hours, others fewer or none
• Dedicated field manager, paid virtual/online/in-store training, step-by-step app videos, and 24/7 virtual call-center support

Pay

USD $22.00 per hour

Benefits

• Competitive weekly pay with early wage access
• Medical, dental, vision, and supplemental plan options
• Accrued vacation and sick time
• 401(k) with employer matching after 12 months
• Paid required training (online, in-store)
• Paid drive time and mileage between stores
• Out-of-market travel pay (drive time, mileage, per diem, hotel)
• Referral bonus
• Tax savings with flexible spending accounts for parking, transit, dependent, and healthcare costs

Responsibilities

• Install and/or build displays, fixturing, and endcaps, including security, cabling, wiring, monitors/media players, and audio connectivity
• Troubleshoot and repair display issues to ensure full functionality and meet maintenance requirements
• Lead multi-rep projects, including full 8-hour days and travel up to 120 miles
• Meet ad-hoc maintenance requirements with 48–72-hour store service response
• Travel up to 120 miles with paid drive time and mileage; occasional overnight travel required
• Available to work a minimum of 32 hours per week, with potential to increase to 40–50+ hours based on business needs
• Standard schedule is Monday through Friday, 8:00 a.m. start, with occasional weekend assignments
• Report store-visit status accurately to demonstrate success in achieving objectives
• Perform essential merchandising functions: planogram resets, POP updates, pricing, and signage
• Build in-store relationships and participate in weekly conference calls
• Complete administrative tasks: scheduling reports within 24 hours of program launch, same-day data/report entry, and reporting visits by project end date
• Facilitate prescription drug collection by securing bags with zip ties and placing them in the store’s holding area

Requirements

• High school diploma or equivalent
• Experience building displays, fixturing, and monitor cabling/connectivity
• Experience using tools required to maintain displays
• Experience troubleshooting and fixing display issues (e.g., light fixtures, malfunctioning buttons, software reboots, electronic component connectivity)
• Good verbal and written communication skills
• Detail-oriented and highly organized
• Ability to independently manage an account base
• Ability to read schematics and correctly connect components
• Professional demeanor at all times
• Proficient in using a personal smartphone/tablet with GPS for uploading photos, reporting data, referencing documents, and scheduling visits
• Valid driver’s license, reliable transportation, and ability to drive on behalf of the company
• Commitment to complete minimum weekly or special-project hours
• Basic toolkit: multi-screwdriver, torx security bit set, hammer, cordless drill, allen wrench, box cutter, rubber mallet, socket set, needle-nose pliers, precision wire cutters, crescent wrench, easy-off, putty knife, microfiber cleaning cloth, and goo gone
• Complete and pass required paid training (break-fix, ad-hoc, and one-off project training) before conducting visits

Physical Requirements

• Regularly stand, walk, bend, reach overhead, crouch, kneel, balance, grasp, push, pull, talk, and hear
• Always lift and carry supplies into the store up to 10 pounds
• Regularly lift and carry up to 40 pounds
• Frequently lift and carry up to 25 pounds
• Occasionally lift up to 100 pounds with support from a second person
• Work 8-hour resets when necessary
• Climb a ladder more than 10 feet tall
• Continuous hand/eye coordination and fine manipulation
• Complete and pass certification (online and in-store) for equipment such as Big Joe/Little Joe and possibly forklifts
• Occasional travel via flight or other modes of transportation