Retail Merchandising & Display Technician

Full-time retail merchandising and display technician role with variable weekly hours based on business needs—some weeks may offer 40+ hours, while others could have fewer or no scheduled hours.

Support in This Role

• Dedicated Field Manager
• Paid training conducted virtually, online, and in-store
• Instructional videos available through a user-friendly app, guiding you through each step
• Virtual call center for live support

Pay

USD $22.00 per hour

Benefits

• Competitive weekly pay and early wage access
• Medical, dental, vision, and supplemental plan options
• Accrued vacation and sick time
• 401(k) with employer matching after 12 months
• Paid required training (online, in-store)
• Paid drive time and mileage between stores
• Out-of-market travel pay (drive time, mileage, per diem, hotel)
• Referral bonus
• Tax savings with flexible spending accounts for parking, transit, dependent, and healthcare costs

Responsibilities

• Install and/or build displays, fixturing, and endcaps, including setup of security, cabling, wiring, monitors/media players, and audio connectivity
• Troubleshoot and resolve issues to ensure displays are fully functional and meet maintenance requirements
• Lead teams on multi-rep projects, which may require full 8-hour days and travel up to 120 miles
• Meet ad-hoc maintenance requirements, including store service within 48–72 hours
• Troubleshoot and repair display issues independently using provided parts
• Travel up to 120 miles with paid drive time and mileage per company policy; occasional overnight travel required
• Available to work a minimum of 32 hours per week, with potential to increase to 40–50+ hours based on business needs
• Standard schedule is Monday through Friday, starting at 8:00 a.m., with occasional weekend assignments
• Report the status of each store visit accurately to show success in achieving objectives
• Perform essential merchandising functions, including planogram resets, POP updates, and maintaining correct pricing and signage
• Build in-store relationships and participate actively in weekly conference calls
• Complete administrative tasks, including scheduling reports within 24 hours of program launch, entering data/reports same day, and reporting visits by project end date
• Facilitate the collection of prescription drugs by securing bags with zip ties and placing them in the store’s designated holding area (interactions limited to pharmacist and/or store leadership)

Requirements

• High school diploma or equivalent
• Experience in building displays, fixturing, monitor cabling/connectivity
• Experience using tools required to maintain displays
• Experience in troubleshooting and fixing display issues (e.g., light fixtures, malfunctioning buttons, software reboots, electronic component connectivity)
• Good verbal and written communication skills
• Detail-oriented and highly organized
• Ability to independently manage an account base
• Ability to read schematics and correctly connect components
• Professional demeanor
• Proficient in using a personal smartphone/tablet with GPS functionality for uploading photos, reporting assignment data, referencing documents in-store, and scheduling visits
• Ability to drive on behalf of the company with access to reliable transportation
• Commitment to complete the market area’s minimum weekly or special project hours request
• Basic toolkit (multi-screwdriver, torx security bit set, hammer, cordless drill, allen wrench, box cutter, rubber mallet, socket set, needle nose pliers, precision wire cutters, crescent wrench, easy off, putty knife, microfiber cleaning cloth, and goo gone)
• Complete and pass required paid training (break-fix, ad-hoc, and one-off project training) before conducting visits

Physical Requirements

• Regularly stand, walk, bend over, reach overhead, crouch, kneel, balance, grasp, push or pull, talk and/or hear, and drive
• Always lift and carry supplies into the store up to 10 pounds
• Regularly lift and carry up to 40 pounds
• Frequently lift and carry up to 25 pounds
• Occasionally lift up to 100 pounds with support from a second person
• Work 8-hour resets when necessary
• Climb a ladder more than 10 feet tall
• Continuous hand/eye coordination and fine manipulation
• Complete and pass certification (online and in-store) in Best Buy to use machines such as Big Joe/Little Joe and possibly forklifts
• Occasional travel via flight or other modes of transportation