Retail Merchandiser - Richmond, VA

About the role

L&R is the largest distributor and the 6th largest purchaser of cosmetics in the United States, distributing over 40,000 items (cosmetics, toys, school supplies, hosiery, hair accessories, OTC, HBA, and more) from three regional warehouses in Arkansas, New Jersey, and Nevada. The Field Merchandiser services retail stores such as Albertsons and Kroger across West, Central, and East Coast territories, ensuring products are properly stocked, organized, and displayed and supporting store resets by implementing new planograms, relocating products, setting shelves, and meeting company and retailer standards.

Responsibilities

• Place orders for required inventory according to store ordering guidelines using a company‑supplied tablet and scanner with Repsly software.
• Service store routes per assigned call frequencies, working closely with the District Manager.
• Follow a specific store visit process: merchandising delivery from previous order, completing task forms, taking pictures, maintaining stock levels, and other requested projects.
• Accurately implement planograms and schematics to reset cosmetic displays, fixtures, and sections per provided instructions.
• Ensure all resets meet L&R’s standards and project timelines.
• Install and adjust shelving, hooks, and fixtures to align with planogram specifications.
• Process customer returns associated with resets following L&R’s returns & reclamation guidelines.
• Maintain knowledge of current sales, promotions, and policies regarding invoicing, exchanges, and returns.
• Maintain efficient communication with Store Associates during each store visit.
• Verify merchandise shipments upon receipt and check‑in by authorized store personnel.
• Provide consistent professional communication with Store Management and Store Associates.
• Clean and organize display cases and shelves.
• Conduct store surveys and audits per request, including taking photographs of assigned departments to solve store issues.
• Service additional stores as business needs require.

Requirements

• Previous merchandising or retail experience.
• Familiarity with resets, planograms, and store footage is a plus.
• Retail sales and inventory control knowledge are a plus.
• Ability to safely use a ladder or step stool to access higher fixtures, signage, and products on elevated shelves.
• Ability to conduct physical work, frequently lifting up to 50 lbs.
• Proficient with tablets and smartphones.
• Excellent customer service and verbal communication skills.
• Registered Vehicle Driver’s License.
• Current car insurance.
• Motor Vehicle Report showing 3 or fewer moving violations within the last 36 months.

Skills

• Ladder/step stool safety.
• Physical stamina for lifting up to 50 lbs.
• Tablet and smartphone proficiency.
• Strong customer service and verbal communication.
• Attention to detail for planogram implementation.
• Organizational skills for stocking and display maintenance.

Benefits

• Part‑time: state sick time and 401K options.
• Opportunity to transition to full‑time after 60 days with consistent 30+ hours weekly.
• Full‑time benefits (when eligible): Medical, Dental, Vision, and Life Insurance.
• Referral Bonuses Program.
• Employee Recognition Program.

Pay

Pay Rate – $17.00 per hour. Mileage and toll reimbursement included; paid drive time counted as hours worked.

Schedule

Territories: Richmond, VA; Chester, VA; Chesterfield, VA. Up to 25 hours weekly. Service hours are between 6 AM – 5 PM, with 8 PM as the drop‑dead time with authorization.