Retail Merchandiser - Hybrid

Must live in Virginia Beach, VA.

About the role

The Retail Merchandiser provides consistent, quality service within a specific customer or independent customer location. Services can include stocking and merchandising products at shelf, providing reset support in remodels and new stores, executing continuity/Home Store and cycle coverage programs for a particular group of customers, and may include ordering of products. At times the Retail Merchandiser will assist in stretch projects where needed.

Responsibilities

• Read, understand, and implement planograms in store; adjust sections as necessary based on evaluation with or without planograms.
• Report feedback on specific planogram compliance or item availability concerns to the appropriate parties.
• Visit retailers on Home Store or Field Sales program on a provided schedule to execute customer-specific plans, providing effective feedback and follow-up.
• Perform duties in accordance with Hazard Analysis Critical Control Points (HACCP) and Safe Quality Food (SQF) policies and procedures, as appropriate for the location.
• Rotate stock and remove out-of-code products.
• Process merchandise returns and issue credits according to company policy.
• Interpret and facilitate internal reports related to assigned projects.
• Complete required paperwork accurately and timely.
• Increase sales through creative merchandising techniques and sell promotional and sales programs as assigned.
• Follow through on customer product requests.
• Maintain effective business relations with customers and UNFI stakeholders through in-person interactions, phone calls, and emails.
• Order products that align with customer needs and effectively display them in stores.
• Assist in hanging shelf tags and promotional POS/POP materials and resets.
• Develop and implement action plans with assistance from Supervisor or Account Manager on assigned projects.
• Ensure project deadlines are met and completed within budget.
• Positively engage customers on the full Professional Services Portfolio to strengthen customer/UNFI relationship.

Requirements

• High School degree required.
• Valid driver’s license is necessary.
• Auto insurance levels that meet UNFI requirements.
• Minimum 1-year related experience in retail or distribution.
• Prior customer service experience in a retail setting.
• Food-related product experience desired.

Skills

• Ability to work independently.
• Strong organizational skills, time management skills, and attention to detail.
• Ability to read, understand, and implement planograms.
• Basic computer skills involving Microsoft Suite of Software.
• Excellent customer service and communication skills.
• Good judgment, as direct supervision may not always be immediately available.

Work Environment

• Onsite role requiring performance of all duties at one of UNFI’s locations, such as a distribution center or office.
• Local travel required up to 95% for this position.
• Daily travel is required; access to a vehicle is necessary.
• Ability to get in and out of car multiple times per day.
• Drive to and from accounts safely in city, rural, and expressway conditions.
• Ability to set up displays, fixtures, shelving, and products.
• Able to tolerate exposure to store and warehouse conditions including wide variances in temperature, dust, and dirt.
• Ability to lift up to 40 lbs.

About UNFI

We are North America’s premier grocery wholesaler, delivering the widest variety of fresh, branded, and owned brand products to community grocers and retail chains alike. A pioneer in natural and organic foods, we are growing and transforming to meet the needs of an evolving workplace. Our 29,000+ employees work across America in our 50 Distribution Centers and corporate offices.

Benefits

• Weekly pay.
• Competitive 401k.
• Competitive PTO plan.
• Health benefits – first of the month following 30 days of employment.
• Mileage reimbursement.
• Mentorship program/developmental opportunities.
• Paid Time Off, Sick Time, paid holidays, and parental leave.
• 401K Program.
• Medical, dental, vision, life, and accidental death/dismemberment insurance.
• Short-term and long-term disability insurance program.
• Flexible Spending Account and/or Health Savings Account, subject to eligibility requirements.