Retail Merchandiser

Location: Foxboro, MA (local candidates preferred)

About the role

The Retail Merchandiser provides consistent, quality service within a specific customer or independent customer location. Services include stocking and merchandising products at shelf, providing reset support in remodels and new stores, executing continuity/Home Store and cycle coverage programs for a particular group of customers, and may include ordering of products. The Retail Merchandiser may assist in stretch projects as needed and receives direction from Sr. Retail Merchandiser, Retail Merchandising Coordinator/Supervisor/Manager, or Director.

Responsibilities

• Read, understand, and implement planograms in store; adjust sections as necessary based on evaluation with or without planograms
• Report feedback on planogram compliance or item availability concerns to appropriate parties
• Visit retailers on Home Store or Field Sales program on a provided schedule to execute customer-specific plans; provide effective feedback and follow-up
• Perform duties in accordance with HACCP and SQF policies and procedures as appropriate for the location
• Rotate stock and remove out-of-code products
• Process merchandise returns and issue credits according to company policy
• Interpret and facilitate internal reports related to assigned projects
• Complete required paperwork accurately and timely
• Seize opportunities to increase sales through creative merchandising techniques
• Sell promotional and sales programs as assigned
• Follow through on customer product requests
• Maintain effective business relations with customers and UNFI stakeholders through in-person interactions, phone calls, and emails
• Order products that align with customer needs and effectively display them in stores
• Assist in hanging shelf tags, promotional POS/POP materials, and resets
• Develop and implement action plans with assistance from Supervisor or Account Manager on assigned projects
• Ensure project deadlines are met and completed within budget
• Positively engage customers on the full Professional Services Portfolio to strengthen customer/UNFI relationship

Education & Certifications

• High School degree required
• Valid driver’s license required
• Auto insurance levels that meet UNFI requirements

Experience

• Minimum 1-year related experience in Retail or Distribution
• Prior customer service experience in a retail setting
• Food-related product experience desired

Skills & Abilities

• Ability to work independently
• Strong organizational skills, time management skills, and attention to detail
• Ability to read, understand, and implement planograms
• Basic computer skills involving Microsoft Suite of Software
• Excellent customer service and communication skills
• Good judgment required; direct supervision may not be immediately available at times

Work Environment

• Onsite Role: This position requires the associate to perform all duties at one of our UNFI locations, such as a distribution center or office.
• Local Travel: Travel is required up to 95% for this position.
• Physical Demands: Daily travel required with access to a vehicle; ability to get in and out of car multiple times per day; drive safely in city, rural, and expressway conditions; ability to set up displays, fixtures, shelving, and products; tolerate exposure to store and warehouse conditions including wide variances in temperature, dust, and dirt; ability to lift up to 40 lbs.

About UNFI

We are North America’s premier grocery wholesaler, delivering the widest variety of fresh, branded, and owned brand products to community grocers and retail chains alike. A pioneer in natural and organic foods, we are growing and transforming to meet the needs of an evolving workplace. Our 29,000+ employees work across America in our 50 Distribution Centers and corporate offices.

Benefits

• Weekly Pay
• Competitive 401k
• Competitive PTO plan
• Health benefits – first of the month following 30 days of employment
• Mileage reimbursement
• Mentorship program / developmental opportunities