Retail Merchandiser

About the role

To seamlessly support all warehouse operations, processes and procedures aligned with executing and maintaining the flow of merchandise from intake to the guest for all Space Needle and CGG retail locations and non-retail departments utilizing the Warehouse’s resources. To support the company’s vision, goals and initiatives while displaying a guest centric attitude in all interactions.

Responsibilities

• Utilize all reports provided by Management to pull, transfer, and stock product as required in a highly accurate and efficient manner. Stock to be on warehouse shelves within 24-48 hours upon receiving. Ensure that all receipts, transfers and invoices are accurately processed and checked in.
• Cover areas of the operation as business demand requires and maintain a high degree of flexibility for short notice staffing deficiencies. This includes all Space Needle and CGG properties.
• Maintain Art Inventory logs to keep levels current at all time. Ensure communication with Chihuly workshop for pickups, shipments and art movement
• Actively participate with Warehouse operations receiving shipments, accurately counting, ticket and staging of received merchandise.
• Absorb and assist with Retail operation invoicing – making sure monthly accruals are accurate
• Assist with zero and cycle counts weekly and monthly to keep inventory to standards
• Assist with online business printing orders, pulling product, shipping and customer service. Ship orders daily with a sense of urgency while determining most cost effective shipping methods.
• Write up and process out of system any damaged merchandise from stores, go through store damaged merchandise weekly and salvage any resellable items. Partner with Buyers and vendors of any large consistent manufacturing errors to seek credit or replacement.
• Organize, prepare and participate in physical inventories for all retail locations
• Any other job functions related to Retail or Warehouse operations as defined by Management

Other responsibilities

• Adhere to all security, control and safety procedures established by organization. Knowledge of the Fire/Life/Safety procedures
• Ability to work special events, full time, weekends, holidays and cover open shifts
• Document and place all damages according to set procedures. Assist the inventory specialist when needed with the damages and disposal of said merchandise
• Maintain competent working knowledge of the Point of Sales Systems and all other relevant software at the Warehouse as well as Retail and Admissions locations
• Maintain a high degree of communication with the management team

Education, experience and skills required

• Experience working in high volume, fast paced retail warehouse environment
• Exceptional written and verbal communication skills in the English language, able to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals.
• Must demonstrate a “Guest First” attitude at all times. Transforming moments for those within, and outside of the Space Needle
• Technologically savvy, and computer literate
• Able to lift and/or move up to 50 pounds with assistance. Able to occasionally climb, balance, stoop, kneel, crouch or crawl.
• Able to multi-task and complete projects with deadlines

Full Time, Hourly Position

Starting Rate: $21.30 - $21.30 / hour

Benefits

• Medical, Dental, Vision, Life, Long Term Disability
• 401k plan, we will match 50% of the first 6% you contribute, equivalent to 3% of your wages
• Deferred compensation into 401(k) account at company Shareholder discretion. Eligible to begin participating after one year of service with an annual plan entry date of October 1st.
• Paid Personal Days (10 per year)
• Paid Time Off of 14 days / year based on working 2080 hours / year
• Tuition reimbursement of 50%, up to $2500 / year
• New child family leave up to 4 weeks while on approved FLMA and enrolled in company sponsored medical plan
• 25% discount for many purchases at the Space Needle (Retail, Food and Beverage, not applied towards alcohol purchases)
• Charitable Contributions / Matching Gift, up to $200 year
• $50 / month towards orca card or parking