Retail Merchandise Coordinator

About the role

Responsible for executing receiving and merchandising standards while ensuring associates process efficiently and effectively as a team. The role emphasizes excellent customer experience, clean and organized stores, and adherence to company policies and safety standards.

Responsibilities

• Execute receiving and merchandising standards while ensuring associates process efficiently and effectively, and work as a team.
• Ensure an excellent customer experience by engaging with all customers and maintaining a clean, organized store.
• Role‑model exceptional customer service and create a positive internal and external customer experience.
• Promote a culture of honesty and integrity; maintain confidentiality.
• Orchestrate truck deliveries, prioritizing the processing of merchandise onto the sales floor.
• Train and mentor associates on established merchandising and processing principles.
• Ensure merchandise is properly tagged, hung, secured, and coded.
• Communicate with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
• Ensure associates complete tasks and activities according to the store plan; prioritize as needed.
• Monitor team productivity and coach as necessary.
• Organize and rotate back‑stock for easy replenishment.
• Maintain and uphold merchandising philosophy and signage standards.
• Maintain all organizational, cleanliness, and recovery standards for the backroom area.
• Ensure compliance with recycling and, where applicable, hazardous waste programs.
• Communicate accurately and effectively with management and associates when setting and addressing priorities; provide progress updates.
• Provide and accept recognition and constructive feedback.
• Partner with management on associate training needs to increase effectiveness.
• Ensure adherence to all labor laws, policies, and procedures.
• Promote credit and loyalty programs.
• Support and participate in store shrink‑reduction goals and programs.
• Promote safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Requirements

• Ability to work a flexible schedule, including nights and weekends.
• Superior communication and organizational skills with attention to detail.
• Capable of multi‑tasking and responding appropriately to changes in direction or unexpected situations.
• Team player who works effectively with peers and supervisors.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Ability to train others.
• Minimum 1 year retail experience and 6 months of leadership experience.

Benefits

• Associate discount; Employee Assistance Program (EAP); smoking cessation; bereavement support; 401(k) employee contributions; child‑care and cell‑phone discounts; pet and legal insurance; credit union access; referral bonuses.
• 401(k) match for eligible employees.
• Medical, dental, and vision coverage.
• Health Savings Account (HSA) and health‑care Flexible Spending Account (FSA).
• Life insurance; short‑ and long‑term disability.
• Paid parental leave; paid holidays, vacation, and sick leave.
• Auto and home insurance discounts.
• Scholarship program; adoption assistance.
• Competitive salary and benefits package.

Pay

Starting pay range: $17.00 – $17.50 per hour (actual starting pay determined by skills, qualifications, and experience).

Schedule

Flexible schedule required, including nights and weekends.

Location

2413 Vestal Parkway East, Vestal, NY, USA (TJ Maxx Store 0770).