Retail Merchandise Associate

About the role

Responsible for delivering a high-quality customer experience by engaging with customers, maintaining a clean and organized store environment, and adhering to operational, merchandise, and loss prevention standards.

Responsibilities

• Model excellent customer service practices with internal and external customers
• Support a positive store culture based on honesty, integrity, and respect
• Accurately process transactions, including purchases and returns
• Promote credit and loyalty programs
• Follow merchandising standards and prepare merchandise for sale
• Participate in store recovery, cleanliness, and safety initiatives
• Support shrink reduction and maintain a safe environment
• Perform other assigned duties as needed

Requirements

• Excellent customer service skills
• Strong communication, organizational, and multi-tasking abilities
• Ability to respond to changing situations and lift heavy objects (with or without accommodation)
• Effective teamwork and adaptability
• Retail experience preferred

Benefits

• Associate discounts
• Health and financial benefits
• Paid time off
• Insurance options

Benefits are subject to plan terms and eligibility.