Retail Manager - Glorieta Adventure Camps

Key Responsibilities

• Manage vending + 10 merchandise and food service outlets with 6,000+ SKUs, ensuring proper inventory control
• Lead and develop a team of up to 12 seasonal summer employees
• Maximize revenue through strategic product mix, appropriate pricing, cost optimization, effective displays, and inventory management
• Drive revenue growth through innovative marketing and operational improvements
• Reduce cost of goods sold through strategic vendor negotiations and operational efficiencies
• Contribute to developing new retail/food concepts including restaurants, concessions, merch stores, and vending
• Work with the Accounting Manager and Director and the Guest Services Director to manage all financial aspects of the Retail department including cost analysis, P&L responsibility, and payment processing
• Ensure compliance with all food safety regulations and maintain proper certifications
• Conduct comprehensive inventory management and optimize ordering systems
• Build strategic relationships with suppliers and research cost-efficient alternatives

Shoulder Season (Spring And Fall) Responsibilities

• Maximize retail operations to support guest groups and events on campus
• Develop strategic plans for retail expansion
• Lead cross-functional initiatives with Housekeeping and Food Service departments
• Conduct market research and forecast upcoming merchandise trends
• Implement continuous improvement strategies across all operations
• Maintain ServSafe and NEHA Certifications and ensure all guidelines are followed
• Participate in "All-Hands" calls and support overall organizational needs
• Plan and execute comprehensive End of Fiscal Year inventory
• Collaborate with Executive Leadership on long-term strategic planning

Qualifications

• Proven leadership ability with a positive and respectful management style
• Financial acumen and analytical capabilities
• Excellent negotiation skills and vendor relationship management
• Highly organized with exceptional attention to detail
• Proficiency in market analysis and trend identification
• Experience with Google Workspace, Microsoft Teams, and Salesforce
• Outstanding inventory management and logistics expertise
• Ability to scale operations efficiently during seasonal fluctuations
• Proven experience in retail and/or food service management
• Strong financial acumen with experience in budgeting and cost control
• Excellent negotiation skills and vendor relationship management
• Ability to scale operations efficiently during seasonal fluctuations
• Experienced in new concept development and implementation
• Strong leadership abilities with a focus on team development
• Detail-oriented with strong organizational skills
• Background in inventory management and logistics
• Educational equivalent of an Associate’s Degree or 3 years of experience in the food service, retail, or camp industry in a similar capacity