Retail Manager

About the role

The Retail Manager role supports either the service side of our stores or the backroom product flow function (production).

Responsibilities

• Manage store operations, including inventory, staffing, and customer service.
• Ensure compliance with all policies and procedures.
• Oversee the daily operations of the store, including opening and closing procedures.
• Manage employee schedules and performance evaluations.
• Develop and implement strategies to increase sales and customer satisfaction.
• Collaborate with other departments to ensure smooth store operations.
• Handle customer complaints and resolve issues effectively.
• Participate in store events and promotions.

Requirements

• High school diploma or equivalent.
• At least 2 years of retail management experience.
• Experience in customer service and problem-solving.
• Ability to work flexible hours, including evenings and weekends.
• Strong organizational and communication skills.
• Valid driver's license and reliable transportation.

Qualifications

• Proven leadership and management skills.
• Knowledge of retail operations and best practices.
• Ability to work independently and as part of a team.
• Excellent interpersonal and communication skills.
• Ability to handle multiple tasks simultaneously.

Skills

• Customer service skills.
• Problem-solving abilities.
• Leadership and management skills.
• Organizational skills.
• Effective communication skills.

Benefits

• Comprehensive healthcare plans.
• Paid time off including sick pay and vacation.
• Up to 50% off store merchandise.
• Employee Assistance Program (EAP).
• Retirement plan with company matching contributions.
• Life insurance.
• Flexible spending accounts.

Pay

$15.96 to $26.17 per hour.

Schedule

Flexible schedule to accommodate store operations.