Retail Maintenance Associate

Responsibilities

• Operate the scrubber and buffer, dust mop, damp mop, sweep, vacuum, dust, and spot clean glass and windows.
• Adhere to all operational, merchandise, and loss prevention standards.
• Cross-trained to work in multiple areas of the store to support business needs.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Maintain all floor care cleanliness standards including the maintenance and operation of the scrubber and buffer.
• Maintain all organizational, cleanliness, and recovery standards for the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms.
• Adhere to all company policies concerning Health and Safety (including refilling essential items).
• Cross-trained in other areas of the store (Backroom, Front End, Sales Floor, etc.).
• Supports and responds to all Front End coverage needs.
• Initiates and participates in store recovery as needed throughout the day.
• Adheres and upholds merchandising philosophy and signage standards.
• Communicates accurately and effectively with management and Associates.
• Adheres to all labor laws, policies, and procedures, including Associate meal and break period policies.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Requirements

You must have excellent customer service skills, strong organizational skills with attention to detail, physical stamina to perform cleaning tasks and run floor buffer and scrubber, and the ability to multi-task. You should be able to lift heavy objects with or without reasonable accommodation, respond appropriately to changes in direction or unexpected situations, and communicate effectively with management and associates. Strong communication skills, both verbal and written, are required, as are the ability to listen and respond appropriately and to work a flexible schedule to support business needs.

Qualifications

The ideal candidate will have a high school diploma or equivalent, and some experience in retail or a related field is preferred. Physical stamina and the ability to work in a fast-paced environment are essential. Experience in customer service and a positive attitude are also important.

Skills

Excellent customer service skills, strong organizational skills, physical stamina, multi-tasking abilities, appropriate response to changes, effective communication, and flexibility in scheduling are key skills for this role.

Benefits

• Associate discount
• EAP
• smoking cessation
• bereavement
• 401(k) Associate contributions
• child care & cell phone discounts
• pet & legal insurance
• credit union
• referral bonuses

Eligible for:

• 401(k) match
• medical/dental/vision
• HSA
• health care FSA
• life insurance
• short/long term disability
• paid parental leave
• paid holidays/vacation/sick
• auto/home insurance discounts
• scholarship program
• adoption assistance

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.