Retail Loss Prevention Detective

Job Description

Your primary responsibilities include:

• Maintains positive relationships with Store Management.
• Conducts apprehensions within established policies and guidelines.
• Communicates with store Associates on damage and shrink initiatives.
• Identifies and resolves internal and external theft.
• Adheres to established shoplifter guidelines and policies.
• Provides timely, courteous and knowledgeable service to customers.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources.
• Participates in investigations and surveillance as assigned.
• Ensures apprehensions are consistent with store theft activity.
• Completes and distributes paperwork in an accurate and timely manner.
• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.).
• Captures and completes shrink related activities in partnership with Store Management.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Promotes safety awareness and supports maintenance of a safe environment.

Who We're Looking For

We're seeking candidates with:

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time management skills.
• Investigative / analytical skills.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Outstanding colleague, working effectively with peers and supervisors to accomplish tasks.
• Able to work a flexible schedule to support business needs.

Benefits

• Associate discount.
• EAP.
• Smoking cessation.
• Bereavement.
• 401(k) Associate contributions.
• Child care & cell phone discounts.
• Pet & legal insurance.
• Credit union.
• Referral bonuses.

• 401(k) match.
• Medical/dental/vision.
• HSA.
• Health care FSA.
• Life insurance.
• Short/long term disability.
• Paid parental leave.
• Paid holidays/vacation/sick.
• Auto/home insurance discounts.
• Scholarship program.
• Adoption assistance.

Contact Us

To learn more about this opportunity, contact your TJX representative. For additional information on our benefits, please refer to the provided details. TJX is an equal opportunity employer and provides reasonable accommodations to qualified individuals with disabilities. Applicants with arrest or conviction records will be considered for employment.