Retail Loss Prevention Detective

About the role

Your career completes the daily tasks required for Store Loss Prevention and safety programs. You’ll maintain positive relationships with Store Management while conducting apprehensions within established policies and guidelines. This role involves communicating with store Associates on damage and shrink initiatives, identifying and resolving internal and external theft, and adhering to established shoplifter guidelines and policies.

Responsibilities

• Provide timely, courteous, and knowledgeable service to customers.
• Promote a culture of honesty and integrity; maintain confidentiality.
• Observe, apprehend, and/or deter any acts of dishonesty from outside sources.
• Participate in investigations and surveillance as assigned.
• Ensure apprehensions are consistent with store theft activity.
• Complete and distribute paperwork in an accurate and timely manner.
• Maintain appropriate evidence and demonstrate understanding of law enforcement procedures; participate professionally in legal activities as needed (e.g., police calls).
• Coordinate and complete shrink-related activities in partnership with Store Management.
• Adhere to all labor laws, policies, and procedures.
• Support and participate in store shrink reduction goals and programs.
• Encourage Associate use of shrink reduction resources.
• Promote safety awareness and support maintenance of a safe environment.

Who We’re Looking For

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time management skills.
• Investigative/analytical skills.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Standout colleague, working effectively with peers and supervisors to accomplish tasks.
• Ability to work a flexible schedule to support business needs.
• 0–2 years of retail or security experience.

Benefits

• Associate discount.
• Employee Assistance Program (EAP).
• Smoking cessation support.
• Bereavement leave.
• 401(k) Associate contributions.
• Child care and cell phone discounts.
• Pet and legal insurance.
• Credit union membership.
• Referral bonuses.
• Eligibility for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long-term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance (based on service or hours requirements).

Pay

This position has a starting pay range of $14.55 to $20.40 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.