Retail Loss Prevention Associate II
Job Description
Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera.
- Safeguard the store and its customers by maintaining a positive customer shopping experience and collaborating with store teams and loss prevention.
- Exercise sound judgment to ensure safety, protect others, and safeguard the company brand.
- Maintain a professional stance in the designated area at the front of the store.
- Act as a visual deterrent to prevent potential loss/dishonesty.
- Review and understand the Store Emergency Response Guide.
- Wear a complete Company-approved uniform including a Body Worn Camera.
- Greet customers appropriately, demonstrating courtesy and respect.
- Respond to customer requests for assistance by referring customers to store management or customer service via a Company-issued radio.
- Observe and report any suspicious behavior or critical incidents to LP or store management.
- Perform a closing safety sweep of the store with a member of management.
- Document required incidents in AIIM Case Management.
- Perform other duties as assigned.
About the Role
TJ Maxx is part of TJX Companies, a vibrant team that embraces diversity, fosters collaboration, and prioritizes employee development. Opportunities exist in various roles across the company, including Home Offices, Distribution Centers, and Retail Stores such as TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx.
Qualifications
Required:
- Strong verbal and written communication skills.
- Sound decision-making abilities.
- Initiative and independent performance.
- Prioritization and organization of workload.
- Able to stand for long periods of time.
- 0-2 years of retail or security experience.
Benefits
- Associate discount;
- EAP;
- smoking cessation;
- bereavement;
- 401(k) contributions;
- child care & cell phone discounts;
- pet & legal insurance;
- credit union;
- referral bonuses.
- 401(k) match;
- medical/dental/vision;
- HSA;
- health care FSA;
- life insurance;
- short/long term disability;
- paid parental leave;
- paid holidays/vacation/sick;
- auto/home insurance discounts;
- scholarship program;
- adoption assistance.
All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.
Pay and Schedule
The starting pay range for this position is $13.50 to $18.60 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.