Retail Keyholder - Rockford Footwear Depot

About the role

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories with an established global footprint spanning approximately 200 countries and territories. We are looking for someone who is responsible, reliable, service oriented and likes to have fun while they work—someone that will support the team to work in alignment with our values and act as the go-to person in the absence of the Store Manager. You are a role model for the team, cool, calm and collected under pressure. Never afraid to step in, you make it your priority to be a fountain of knowledge on product and standards. Responsible to your core, you can be relied upon to assist with administrative and operational duties and general store security.

Key Responsibilities

• Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store at all times
• Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge
• Create amazing experiences for our customers through offering authentic customer service that will leave a lasting impression
• Achieve sales goals and performance metrics and drive the store's success by being an ambassador and supporting local marketing efforts
• Perform other duties as required/assigned by manager
• Maintain compliance with company policies including health and safety regulations and inventory management
• Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs

Qualifications

• High School diploma or equivalent

Required Skills & Experience

• Demonstrated retail sales success
• Experience working in a customer-facing role
• Supervisory experience is preferred, but not essential
• Flexible and adaptable, comfortable working in a fast-paced environment
• Flexible schedule and availability to work mornings, evenings, weekends and holidays
• Passion for our brands and brand lifestyles

Working Conditions

Retail environment. US Candidates Only.