Retail Keyholder - PT - Las Vegas Outlet Store (Las Vegas, NV)

About the role

Turn Your Passion for Food, Cooking, and Customer Service into a Career with ZWILLING Do you enjoy cooking, entertaining, and helping others discover products they'll love? Join the ZWILLING team at our Las Vegas North Premium Outlets, representing some of the most respected brands in the culinary world. We're seeking an enthusiastic, customer-focused Retail Keyholder who enjoys building relationships, delivering exceptional service, and creating memorable shopping experiences. In this role, you'll help lead by example on the sales floor while supporting daily store operations, opening and closing procedures, merchandising, and sales performance. Whether you're demonstrating premium cutlery or cookware, you'll help customers find the right products while sharing your passion for cooking and quality craftsmanship. Conveniently located at Las Vegas North Premium Outlets, just minutes from Downtown Las Vegas, our store offers a fast-paced, high-traffic retail environment where you'll engage with locals, visitors, and culinary enthusiasts alike. Every day brings new opportunities to connect with customers and help them find premium kitchen products they'll love.

Responsibilities

• Deliver outstanding customer service and product knowledge to every shopper
• Drive sales and help achieve individual and store performance goals
• Open and close the store, following company policies and cash-handling procedures
• Support the Store Manager with daily operations and sales floor execution
• Demonstrate ZWILLING products and educate customers on features and benefits
• Maintain visual merchandising, product presentation, and store cleanliness standards
• Assist with inventory management, shipment processing, and stock replenishment
• Support promotional events, product demonstrations, and customer engagement activities
• Build lasting customer relationships through follow-up and CRM initiatives
• Serve as a role model for company values and customer service excellence

Requirements

• Previous retail sales experience; keyholder or supervisory experience preferred
• Strong leadership and customer service skills
• Excellent communication and interpersonal abilities
• A passion for cooking, food, or premium consumer products