Retail Key Holder-South Beach Regional

Responsibilities

• Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues.
• Provide individual and team performance feedback and recommendations to managers.
• Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.
• Display knowledge of product, company policies, and store strategies.
• Set the direction and goals for the day/shift when associates arrive for work.
• Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Drive rewards program enrollment and engagement on both the sales floor and at check-out.
• Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.

Requirements

• Constant physical activity, including standing, walking, reaching, and lifting.
• Ability to lift 10 pounds consistently and up to 50 pounds.
• Adhere to safety standards and expectations.
• Thrive in a customer-first based retail environment.
• Ability to foster a customer-focused selling culture.
• Demonstrated sales, customer experience, and operational results in a fast-paced environment.
• Effective communication skills, being open to feedback, and the ability to adapt quickly.
• Ability to provide in the moment coaching to associates.
• Ability to de-escalate store and customer situations effectively.

Qualifications

• High school diploma, GED certificate, or Relevant Work Experience.

Skills

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits

• Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
• Limited Medical Benefit Plans that give you access to a national PPO network, along with coverage for prescription drugs and telemedicine with free consultations.
• Dental coverage, and vision coverage for frames and eye exams.
• Care benefits with unlimited access to the leading network through Care.com for finding and booking short-term and ongoing care.
• No-cost mental health and wellbeing support through our Employee Assistance Program (EAP).
• On-demand access to your earned wages through DailyPay.
• 40% merchandise discount and free Bath & Body Works product that encourages you to come back to your senses!

Pay

$17.00 per hour

Schedule

All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.