Jobs · Customer Service · Massachusetts

Retail Key Holder PT

SalonCentric - A Subsidiary of L'Oreal USA · Leominster, MA · 2 days ago
Customer Service$15.8/hrPart-time

About the role

SalonCentric, a subsidiary of L’Oréal USA, is the premiere wholesale distributor in the United States of the finest salon professional beauty brands and is seeking qualified candidates for a Part‑Time Key Holder position. The role focuses on delivering exceptional customer service, selling professional beauty products, and supporting store operations.

Responsibilities

  • Wow the Customer – Consistently deliver exceptional customer service to salon professionals.
  • Deliver Results – Sell the finest professional beauty brands; educate customers on promotions, upcoming sales events and advertised products; process and replenish merchandise; prepare and participate in physical inventories and periodic cycle counts; maintain store appearance; process sales and return transactions.
  • Be an Expert – Gain essential product knowledge and share exciting beauty industry trends with customers.
  • Collaborate – Work together in a positive team environment to achieve goals and priorities.
  • Grow and Develop – Commit to excellence and experience endless growth opportunities.
  • Act with Integrity – Always.

Requirements

  • Outstanding customer service and communication skills.
  • Retail or related experience strongly preferred.
  • Basic reading and math skills.
  • Ability to use computerized point‑of‑sale system; SAP experience preferred.
  • Must be able to work weekends as availability guidelines require.
  • 18 years of age and High School Diploma or equivalent GED preferred.
  • Must be able to lift up to 20 lbs.
  • Must be able to stand and walk about the store throughout scheduled shift.
  • Authorization to work in the United States on a full‑time, permanent, ongoing basis is required (no immigration support/sponsorship offered).

Benefits

  • Desirable hours with most major holidays off.
  • Generous employee discount on the best brands in the business.
  • Opportunity to bring your unique personality and join creative, fun store teams.
  • Continuous education on hair and beauty products.
  • Growth and development opportunities within the SalonCentric and L’Oréal USA family.

Pay

Salary range: $15.80 – $17.80 per hour.

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