Jobs · Customer Service · Wisconsin

Retail Key Holder PT

Customer Service$15.6/hrPart-time

About the role

SalonCentric, a subsidiary of L’Oréal USA and the premier wholesale distributor of salon professional beauty brands in the United States, is seeking a part‑time Retail Sales Associate (Key Holder). The role focuses on delivering exceptional customer service to salon professionals, promoting and selling professional beauty products, and supporting store operations.

Responsibilities

  • Wow the Customer – Consistently deliver exceptional customer service to salon professionals.
  • Deliver Results – Sell professional beauty brands, educate customers on promotions and products, process and replenish merchandise, participate in inventories and cycle counts, maintain store appearance, and handle sales and return transactions.
  • Be an Expert – Gain essential product knowledge and share exciting beauty industry trends with customers.
  • Collaborate – Work together in a positive team environment to achieve goals and priorities.
  • Grow and Develop – Commit to excellence and pursue continuous growth opportunities within SalonCentric and L’Oréal USA.
  • Act with Integrity – Uphold the highest standards of honesty and professionalism at all times.

Requirements

  • Outstanding customer service and communication skills.
  • Retail or related experience strongly preferred.
  • Basic reading and math skills.
  • Ability to use a computerized point‑of‑sale system; SAP experience preferred.
  • Must be able to work weekends as required.
  • Minimum age of 18 years.
  • High school diploma or equivalent GED preferred.
  • Ability to lift up to 20 lb and stand/walk throughout the shift.
  • Authorization to work in the United States on a full‑time, permanent basis (no immigration sponsorship).

Benefits

  • Desirable hours with most major holidays off.
  • Generous employee discount on top beauty brands.
  • Opportunity to bring your unique personality to a creative, fun store team.
  • Continuous education on hair and beauty products.
  • Growth and development opportunities within SalonCentric and L’Oréal USA.

Pay

Salary range: $15.60 – $17.60 per hour.

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