Retail Key Holder PT
SalonCentric - A Subsidiary of L'Oreal USA · Madison, WI · 1 mo ago
Customer Service$15.6/hrPart-time
About the role
SalonCentric, a subsidiary of L’Oréal USA and the premier wholesale distributor of salon professional beauty brands in the United States, is seeking a part‑time Retail Sales Associate (Key Holder). The role focuses on delivering exceptional customer service to salon professionals, promoting and selling professional beauty products, and supporting store operations.
Responsibilities
- Wow the Customer – Consistently deliver exceptional customer service to salon professionals.
- Deliver Results – Sell professional beauty brands, educate customers on promotions and products, process and replenish merchandise, participate in inventories and cycle counts, maintain store appearance, and handle sales and return transactions.
- Be an Expert – Gain essential product knowledge and share exciting beauty industry trends with customers.
- Collaborate – Work together in a positive team environment to achieve goals and priorities.
- Grow and Develop – Commit to excellence and pursue continuous growth opportunities within SalonCentric and L’Oréal USA.
- Act with Integrity – Uphold the highest standards of honesty and professionalism at all times.
Requirements
- Outstanding customer service and communication skills.
- Retail or related experience strongly preferred.
- Basic reading and math skills.
- Ability to use a computerized point‑of‑sale system; SAP experience preferred.
- Must be able to work weekends as required.
- Minimum age of 18 years.
- High school diploma or equivalent GED preferred.
- Ability to lift up to 20 lb and stand/walk throughout the shift.
- Authorization to work in the United States on a full‑time, permanent basis (no immigration sponsorship).
Benefits
- Desirable hours with most major holidays off.
- Generous employee discount on top beauty brands.
- Opportunity to bring your unique personality to a creative, fun store team.
- Continuous education on hair and beauty products.
- Growth and development opportunities within SalonCentric and L’Oréal USA.
Pay
Salary range: $15.60 – $17.60 per hour.