Retail Key Holder (Part Time)

Location

CHARLOTTE, NC

Employment Type

PART TIME, ONSITE

About the role

As our key holder, you are a critical member of our retail store leadership team. Your primary role is to support the store in delivering excellence in sales, service, and operations. As a results-driven leader, you love to sell, and you coach our sales associates to become customer service and product knowledge experts. You go out of your way to create joyful Brand experiences for our customers and find ways to celebrate great team performance.

Responsibilities

• Lead and Inspire: Drive sales and KPI performance through active coaching, acting as Manager-on-Duty, and fostering strong partnerships with your team and leadership
• Deliver Exceptional Experiences: Role model selling behaviors, build customer loyalty through personalized service, and share expertise in cooking, baking, and entertaining
• Execute with Excellence: Oversee daily operations including cash handling, merchandising, inventory control, and ensure visual standards while adapting to changing business needs

Requirements

• Prior retail sales and supervisory experience, preferably in a specialty retail environment
• Flexibility to work a non-traditional schedule, including days, nights, weekends, and holidays
• Authentic passion around cooking, baking, and entertaining

Qualifications

• Strong communication and interpersonal skills
• Ability to manage multiple tasks and priorities effectively
• Passion for hospitality and customer service

Skills

• Customer service
• Sales techniques
• Inventory management
• Leadership and team building

Benefits

• 401(k) Matching
• Employee Discount
• Paid Time Off
• Voluntary Benefits

Pay

TBD

Schedule

TBD

Benefits

• 401(k) Matching
• Employee Discount
• Paid Time Off
• Voluntary Benefits

Company Values

• Passion
• Integrity
• Excellence
• Innovation
• Teamwork

Equal Opportunity Employer

We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential.