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Jobs · Business Development · California

Retail Key Holder, Mission Valley #1456

Gopuff · San Diego, California, United States · 1 wk ago
On-siteBusiness Development$18.5/hrFull-time

About the role

BevMo! by Gopuff is seeking a Key Holder for our Retail Operations team. This position is responsible for opening and closing the store and performing other duties in the absence of management. A Key Holder will assist the store in periods of high volume, provide support for new employees, deliver excellent customer service, and drive sales.

Responsibilities

  • Provide excellent customer service by greeting and establishing rapport with customers while informing them of products and services.
  • Arrive early to open the store and leave late to close the store.
  • Assist the store during high-volume periods and support new employees.
  • Demonstrate knowledge of in-house products to provide customer recommendations.
  • Assist with inventory management tasks such as restocking merchandise, conducting inventory counts, and identifying discrepancies.
  • Process cash transactions accurately and efficiently, including opening and closing tills, counting cash, and preparing deposits.
  • Operate scanners, cash registers, and other electronics.
  • Follow proper age verification policies.
  • Ensure all prices and quantities are accurate and provide customer receipts.
  • Process refunds and exchanges.
  • Monitor the sales floor to prevent theft and minimize loss, including conducting bag checks and ensuring adherence to security procedures.
  • Maintain store cleanliness and assist in upholding standards on the sales floor, stock room, lockers, and bathrooms.
  • Train new employees on store procedures, product knowledge, and customer service standards.

Requirements

  • 1+ years of leadership experience in retail, grocery, military, restaurant, or equivalent experience.
  • Ability to work with fluid schedules; availability during peak hours, nights, weekends, and holidays.
  • Basic math skills and proficiency in cash handling.
  • Team-oriented mentality.
  • Ability to lift up to 49 pounds.
  • High School Diploma or equivalent.

Benefits

  • Medical, Dental, and Vision Insurance (for full-time employees).
  • 401(k) Retirement Savings Plan.
  • 25% employee discount & FAM Membership.
  • Vacation and Sick Time for eligible employees.
  • EAP through AllOne Health (formerly Carebridge).

Pay

Gopuff pays employees based on market pricing, and pay may vary depending on location. Compensation for U.S. locations is based on a cost-of-labor index for that geographic area.

Mission Valley, CA: USD $18.50/hr

The salary range reflects what we’d reasonably expect to pay candidates. A candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions.

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