Jobs · Customer Service · Massachusetts

Retail Key Holder FT

Customer Service$15.8/hrFull-time

About the Role

SalonCentric, a subsidiary of L’Oréal USA, is the premiere wholesale distributor in the United States of the finest salon professional beauty brands. We are seeking a passionate Key Holder (Retail Sales Associate) to deliver exceptional customer service and drive sales in a dynamic retail environment.

Responsibilities

  • Consistently deliver exceptional customer service to salon professionals.
  • Sell professional beauty brands and educate customers on promotions, sales events, and advertised products.
  • Process and replenish merchandise, prepare for and participate in physical inventories and cycle counts.
  • Maintain store appearance and process sales and return transactions.
  • Gain and share product knowledge and beauty industry trends with customers.
  • Collaborate in a positive team environment to achieve goals and priorities.
  • Commit to excellence and pursue growth opportunities within SalonCentric and L’Oréal USA.
  • Act with integrity at all times.

Requirements

  • Outstanding customer service and communication skills.
  • Retail or related experience strongly preferred.
  • Ability to travel on short notice with the District and Region as needed.
  • Basic reading and math skills.
  • Ability to use a computerized point of sale system; SAP experience preferred.
  • Must be able to work weekends as availability guidelines require.
  • 18 years of age and High School Diploma or equivalent GED (preferred).
  • Must be able to lift up to 20 lbs.
  • Must be able to stand and walk about the store throughout scheduled shift.
  • Authorization to work in the United States on a full-time, permanent, ongoing basis is required (no immigration support/sponsorship offered).

Benefits

  • Medical, Dental, and Vision benefits.
  • 401K retirement plan.
  • Paid Time Off (PTO).
  • Desirable hours with most major holidays off.
  • Generous employee discount on professional beauty brands.
  • Continuous education on hair and beauty products.
  • Growth and development opportunities within SalonCentric and L’Oréal USA.

Pay

Salary range: $15.80 – $17.80 per hour.

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